Recensies (1.514)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 15 april 2024

If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.

Even with the app's team setting it up for us, we somehow still managed to encounter difficulties, leading to the inconvenience of having to manually send invoices to all our pre-order customers to collect the outstanding amounts. Adding to the frustration was the lack of instructional resources such as videos, blogs, or articles to assist us in navigating the payment collection or partial payment setup process.

When seeking assistance, the only option available was to contact their support team via chat. Despite our familiarity with similar apps and their direct involvement in the setup process, we still found ourselves facing setup issues.

Hope Innovations
Canada
5 maanden gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 29 januari 2024

Hey there Hope Innovations team!

Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for the wonderful review!

Please reach out if there's anything else you need assistance with.

10 maart 2022

Fast response - good support service. Thumbs up for Rasheem who has been really helpful. I recommend

MoonyRest
Frankrijk
6 dagen gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 11 maart 2022

Hello to our friends at MoonyRest

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Rasheem is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Rasheemc, who we know will be delighted to read your comment. We appreciate the recommendation!

Cheers,
Pushpesh & the Pre‑order Now Support Team

5 november 2022

I used this app to help me list pre-orders for my artwork. The team behind the app are fast to respond to issues and are so helpful. My issue was fixed by Josh in a total of 4 minutes. Highly recommend!

WildArtStudios
Australië
6 dagen gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 8 november 2022

Hello to our friends at WildArtStudios

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

Bewerkt 23 mei 2019

so straight forward to use, performs how i need. super easy to integrate - the delayed updates are a little frustrating but thats the only challenge!

Marlo by Marlo
Australië
4 maanden gebruiken de app
26 augustus 2020

I love it. Really helpful for a business. I recommend it to anybody who want to start with pre-orders instead of just sells now.

Imadiva Lingerie
Canada
6 dagen gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 27 augustus 2020

Hello friends from Imadiva Lingerie!

Thank you for leaving this great review here! We are extremely glad it is working well for you! All the best on your e-commerce journey :-)

-Melissa & the Preorder Now Support Team

13 juni 2022

I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review

Oh So Fancy
Verenigde Staten
4 maanden gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 14 juni 2022

Hello to our friends at Oh So Fancy

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

Bewerkt 22 mei 2023

This pre-order app is really user friendly. I recommend it for anyone starting out. They are fast in helping as well!

Evolution Collection
Verenigde Staten
6 dagen gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 25 mei 2023

Hello to our friends at Evolution Collection

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

2 november 2020

I've used this app more than once and its brilliant. Easy to use, very quick turnaround when I have questions. Very user and customer friendly. Highly recommended

ezpz Middle East
Verenigde Arabische Emiraten
6 dagen gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 10 november 2020

Hello friends at ezpz Middle East

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-)

-Melissa & The Pre-order Now Support Team

31 mei 2020

I used this app to ensure my customers start pre-ordering their chosen items and I have seen that it was a success and I was extremely happy about it. Thank you Very much as I am excited with using this app.

WeLiveLavish
Verenigd Koninkrijk
6 dagen gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 1 juni 2020

That's so great! Email us anytime if you encounter any issues 🔥

9 oktober 2022

I got this app so that I can get my pre-orders set up. So far so good! The customer support I've received has been great as well!

Foxie Jewelry
Verenigde Staten
6 dagen gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 12 oktober 2022

Hello to our friends at Foxie Jewelry

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team