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Super easy to set up and used. I was really impressed with how simple it was to set up and test. Great product. You should use it if you need pre-orders.
Hello friends at RealizeNowGLC
We appreciate you leaving this absolutely great review! We appreciate it!
-Melissa & The Pre-order Now Support Team
this app did not work for me, I deleted it after less than 24 hours, and yet they still charged me for a full months usage, even though I received a cacellations. I would NOT recommend this app
Hello friends from Wild Siren,
This is Sean, the Customer Success Manager with Pre Order Now. Sounds like you may have been charged here when you didn't want to be? Can we issue you a credit for that amount? Please let me know.
We don't want anyone to be charged for our app who doesn't wish to be...
Let me know :) I'm here to help!
Sean H
not sure on the process yet - seeing as it still hasn't shown to be working Looks like it has all the functions
Hi there,
It looks like you were having trouble with the setup.
Let's schedule a call and we'll guide you through the entire process-- it should be easy, then we can also show you all the benefits our app can provide Manaj. You'll be surprised! :)
Simply email us at support@websiteondemand.ca
Very happy with the app so far not the smart cockie behind the computer but have found a lot of explaining on line
Hello friends at DEADLY STREETWEAR
Thank you for this review! :-) We wish you and your store all the best on your e-commerce journey!
-Melissa & The Pre-order Now Support Team
Great app to use for customer who wants pre order
Pretty straight-forward! I haven't accepted an order using it yet, but looks good so far--a little better description of what happens after an order is placed would be helpful.
Hello, friends at Finley Outdoor Goods
Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.
Tanu and The Pre‑order Now Support Team
Very bad. Our site is down now. Please get your app together...
I even tried to get help from your support which didn't work either...
Hello to our friends at JoDis!
Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Pre‑order Now.
I want to extend my sincerest apologies for the negative experience you had with the app. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email message to gather more information. We look forward to working with you again.
We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve the issues. We work hard to ensure that every merchant using our app has an A+ experience.
Tanu & The Pre‑order Now Support Team
I got the plan Shopify Basic, that it suppose to have what I need, it says Unlimited Pre Order Products, but when I tried to add the second pre-order product it asked me to upgrade my plan, I waste all my morning setting this up for nothing, thanks guys.
Hi there,
We just recently updated our pricing model on the 19th of March.
You might still have the old pricing model when you installed it.
Once you reinstalled, it should be updated and you will be granted access to upgrade your plan (into a paid one) which will be based on your Shopify Store plan.
We are really sorry about this.
Please contact support@websiteondemand.ca for more info.
They should be able to assist you futhter.
Sincerely,
Robert
Operations manager
I like the app a lot. It's easy to use, I can navigate through it well, and it has helped my online store tremendously.
Really easy to set up, I haven't launched my site yet, so don't know how that goes with customers but it had step by step lists which made sure it was all completed. So if that's anything to go off this app is great!