Recensies (1.375)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 82% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
20 mei 2022

i love this app. customer service is great. its really convient for my preorder products. i definitely reccommend

Kikia's Kloset
Verenigde Staten
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 23 mei 2022

Hello to our friends at Kikia's Kloset

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

28 juli 2019

i use this to help me sell products when we are out of stock. it helps me maintain sales while being low on inventory.

Aqua Pura Bracelets
Verenigde Staten
Ongeveer een jaar gebruiken de app
17 juli 2018

We've tried a couple of pre-order apps and this one seems to work the best.

Top Spec U S
Verenigde Staten
Ongeveer een jaar gebruiken de app
17 maart 2023

it works like it should . needed a little help after set up and they were on point. Josh helped out and fixed the problem very quickly.

Sun Bulb Studio
Verenigde Staten
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 17 maart 2023

Hello to our friends at Sun Bulb Studio

Thanks for sharing your review with the community and us. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

3 maart 2022

Love the functionality of this app. We had a frustrating experience with their service the first go around but Josh was super helpful with set up and troubleshooting this time! Thanks, Josh :)

Destira
Verenigde Staten
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 3 maart 2022

Hello to our friends at Destira

Thanks for the feedback. We're so happy to hear that you are enjoying the functionality of the app. Apologies for not meeting your expectations the first time. Please let us know about any glitches that you face with the app and we will be glad to resolve them for you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

11 mei 2023

Had a problem with pre-orders displaying on our website but customer care fixed the issue within minutes. Great customer service

Lana Wilkinson
Australië
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 11 mei 2023

Hello to our friends at Lana Wilkinson

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

5 januari 2023

Customer service was extremely quick, the technician I spoke with (Rasheem) walked me through the setting and whilst the app hasn't yet started working. I'm reassured that this will work.

I'll update this review to 5* when everything is resolved.

Carmarthen Camera Centre
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 9 januari 2023

Hello to our friends at Carmarthen Camera Centre

Thanks for sharing your review with us and the community. Rasheem is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

Bewerkt 3 november 2020

Functionality appears comprehensive. However, the app is so volatile it's currently unusable as it constantly crashes or doesn't load. Let me know if you fix it as I'm keen to use it and happy to revise score. UPDATE 4/10: Retesting and using now. Working well so far. Issues seem to have been resolved.

Huski®
Nieuw-Zeeland
12 maanden gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 23 september 2020

Hello again!

This is a followup to let you know again that the problem HAS been fixed, and system has been running 100% smoothly since this time last week. We’ve also added extra server capacity to make sure that NEVER happens again for our app.

Can you confirm that you received this message? I want to make sure you are 100% taken care of…

Thanks again for your understanding and patience with us on this. We want our app to be fully reliable 24/7 and our developers have taken the necessary actions to assure that won’t happen again.

Sean (Ops Guru) & The Pre Order Now Support Team

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Previous message -->
UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again.

THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future!

Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks!

-Sean & the Pre Order Now Team
-----------------------------------------
Original Reply: Hello, this is Sean, the Ops Guru with Pre Order Now. We are working HARD AND FAST to resolve this issue. We have a SWAT team working this since last night and they are implementing fixes for our sudden server challenge.

I am VERY sorry that the app is not working properly at the moment when it comes to loading and logging in.

Please give us just a little more time today and we should have this resolved very soon! I will post here again with a full update very soon...

Thanks for your understanding, and stay tuned...

Sean & The Pre Order Now Dev Team

Bewerkt 31 mei 2019

It does the basic job and support is good. Would like if pre-orders more clearly marked on the Orders page and the customer email notification to emphasize the purchase was a pre-order to be fulfilled at a specified date.

And even though you can use a filter to view only pre-orders, it would be really helpful to view only non pre-orders.

Trilobyte Games
Verenigde Staten
12 maanden gebruiken de app
Bewerkt 23 december 2020

The setup was a little tricky. It took a while to get the app with the store. after the setup great!

Royalty Kollection Boutique
Verenigde Staten
12 maanden gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 24 december 2020

Hello friends at Royalty Kollection Boutique

We really appreciate you taking the time to share your feedback and being so open with us! :-) We wish your store major success online!

-Melissa & The Pre-order Now Support Team