Recensies (1.428)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 82% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 2 februari 2019

Extremely easy to install. Downloaded 2 other apps for pre-orders that i couldnt get to work first. Then downloaded this app and worked perfectly.

Thank you!

Love in Faith
Verenigde Staten
Ongeveer een jaar gebruiken de app
Bewerkt 15 maart 2022

Dommage que l’application ne soit pas disponible en français. je n’ai pas pu paramétrer le bouton de précommande moi même, il a fallu que je contacte le support. Cela dit, la personne qui m’a aidé à régler le problème m’a très bien accueilli et bien aidé. Je mets donc 5 étoiles car l’aide apportée vaut au moins ça mais mon expérience avec pre-order now débute à peine, j’espère que par la suite je n’aurai plus à contacter le support.

ANDRIDZ
Frankrijk
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 15 maart 2022

Bonjour à nos amis d'ANDRIDZ

Merci d'avoir laissé cet avis réfléchi ! Nous vous remercions d'avoir pris le temps de partager cet avis avec nous et la communauté ! Nous sommes ravis que notre équipe d'assistance ait pu vous aider. Nous aimons vous avoir comme client et nous sommes toujours là pour aider votre boutique Shopify à réussir !

Acclamations,
Pushpesh et l'équipe d'assistance Précommandez maintenant

24 april 2022

Amazing help available at all times, and does exactly what the app intends to. already received lots of pre orders.

TheShadePrjct
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 25 april 2022

Hello to our friends at TheShadePrjct

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

6 april 2019

works well so far excited to see how it plays out on our site - easy to set-up and easy to make sure products that were out of stock could be pre-ordered.

South Bay Board Co.
Verenigde Staten
Ongeveer een jaar gebruiken de app
7 oktober 2022

The best customer service I've ever known. Always help me even have to do back and forth. Thank you!

Studio.K
Zweden
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 7 oktober 2022

Hello to our friends at Studio.K

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

14 april 2022

I had downloaded this app for my Turbo theme with no issues. I then purchased a new theme that is widely used and it Bricked my new theme from Out of the Sandbox Flex 3.0. I've spent countless hours and days trying to figure out the culprit along with the theme creator and 5 different app companies. It was finally pin pointed to be this app causing my site to crash. Even though I didn't install this app on my new theme, the app still injected it's code into my theme and was causing major issues with my site. I had to have a coder show me where the code was and manually delete the code. This company should be paying me for all my time wasted to solve their coding errors and making matters worse that I didn't even install it on my new theme but their app secretly places code on all your themes.

Fight The Flock
Verenigde Staten
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 15 april 2022

Hello to our friends at Fight The Flock

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend my sincerest apologies for the negative experience that you had with the app on your new theme. Issues like these are rare with our app and we would have definitely been able to help you if you reached out to us.

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.

We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.

Regards,
Pushpesh & the Pre‑order Now Support Team

Bewerkt 13 april 2023

Updating my review from 4 to 5 stars. The support is always there and very helpful. Thanks Aman for helping this time when we needed to turn on pre-order for many products and advising me about enabling pre-order via tagging products-a very useful feature.

Previous Review:
We've been using this app for a good while now with one product but recently added more pre-order products and refreshed our website. With changing themes to one of Shopify's new themes (Refresh) we encountered a couple of issue with the Pre-Order Now app. I wasn't able to find solutions easily on my own but support is always available and helpful (sometimes you have to wait several minutes to get someone though). Rasheem solved our first problem with home page badges resizing the product image and the next day Nicoz solved the issue of the Pre-Order button not working.
Nicoz also provided advice for the delayed loading of the pre-order button which sometimes allows people to order without seeing the pre-order button or having the pre-order tag attached to the order. I believe this can occur with any pre-order app and comes down to your page speed though. It's a good value app with great support and I'm looking forward to the improvements to come.

Dad Certified®
Australië
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 14 november 2022

Hi Dad Certified®

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch.

It is particularly gratifying to hear such positive feedback about multiple members of our support team. We pride ourselves not only on our ability to troubleshoot specific problems, but also to assist merchants in realizing the full value of our application and all of its features. The specificity of your review is greatly appreciated as it speaks to the consultative approach that our customer service team takes in supporting our merchants. As always, we are here to help!

Cheers,
Pushpesh & the Pre‑order Now Support Team

13 april 2023

I had a problem with adding widget to my new theme since this theme wasn't free theme but they fixed the problem within few minutes after I sent a message. Very helpful and useful app. Thank you so much!

KKANG
Nieuw-Zeeland
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 17 april 2023

Hello to our friends at KKANG

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

30 maart 2020

Its pretty easy to use this app... I quite like it. But some functions are restricted unless you subscribe to it.
Hope to understand the app better before I start subscribing.
N the support team, especially Robert Lim, has been very helpful and prompt in his actions. Thanks!

Turbo Swim Asia
Singapore
Ongeveer een jaar gebruiken de app
8 juli 2022

Nicoz & Josh have provided excellent and prompt customer service. The App also is good and we have been using it successfully for the past 6 months.

Anayah Jewellery
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Website on Demand Studio, LLC heeft geantwoord 21 juli 2022

Hello to our friends at Anayah Jewellery

Thanks for sharing your review with us and the community. We're thrilled to learn that Nicoz and Josh were able to provide you with excellent service. We will let them know that their assistance is greatly appreciated. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team