Recensies (1.428)
Verfijnen
-
Op beoordeling
Seems helpful so far with using the free trial, support was quick to help which was a real bonus....
Hello friends at Herbeauty Hemp Skincare NZ Best Beauty Products
Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-)
-Tanu & The Preorder Now support team
Great i had some trouble at first but Alina helped me fix all the issues i had!
Hi WorldTakers,
Thanks for leaving us this nice review! We're very gratified to hear that Alina helped to fix all the issues you had, she is a great recent addition to our team!
Stephanie and the Customer Support Team
This app has tremendously helped us in our Pre-Order sales!!!!!! Easy to use and navigate!!!!!! 10 stars
This is a great app and saved you from manually managing a style sheet just for pre-orders. Best of all - it's free. I would highly recommend this to anyone who often runs out of stock.
Great app and great support team! They were really really fast and helpful helping me installing the app the best way.
Hello friends from The Golly Family!
Thanks a million for leaving us this great review ;-) We really appreciate it! Don't hesitate to contact us if you have any more queries, we are happy to help!
-Melissa & the Preorder Now Support Team
Horrible experience. I had initiated a back order sale on my website with this app. The app automatically applied the XS size for my customers order even when the customer was trying to check out with a different size. I had over 800 orders and 200 emails from customers with issues. Who knows how many customers didn't end up emailing me , but still had an issue with their order. An absolute nightmare and not worth the trouble.
Hello!
This is Sean, the Customer Success Manager with Pre Order Now. This app is now under new ownership and we have since fixed the issue that you referenced here. I am VERY sorry about the bad experience.
I am emailing you directly in a moment to see how else I can help and support you so that you are 100% taken care of. We work super-hard to give amazing support and I'll do whatever I can to give you personal help and get you taken care of. Thanks so much,
Sean & The Pre Order Now team
We are excited to use the Pre-Order App. We had a quick question about the setup and Nicoz was professional, proficient and extremely responsive.
Hello to our friends at Scalesgear.com
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment.
Tanu & The Pre‑order Now Support Team
Josh was EXTREMELY helpful i had such a great experience he was very helpful and patient with me as I was struggling to set up my products.
Hello to our friends at Know His Heart Store
Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
Sunny was such a help! We noticed a glitch that happened after an app upgrade, and he was so kind and made it very easy to get it fixed.
Hello to our friends at Zilker Belts
Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
Really good customer service. All my requests were handled well. The response time was fast and they did their best to help me with any problems I had.