Avaliações (1 432)
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Great attention. Nicoz attended me and solved everything very efficiently. Without a doubt, I recommend the app for its support.
Hello to our friends at MARISOLTREND
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We appreciate the recommendation!
Tanu & The Pre‑order Now Support Team
After some small changes that had to be made by a very helpful team (thanks Nicoz), everything worked perfectly. Thanks a ton!
Hello to our friends at KNUS GmbH
Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to resolve the issues you had been facing with the app. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
So simple to set up! Thankful for this feature! It helps out in so many ways!
Super easy to use and works great! No weird coding needed, the installation was seamless and the preorder buttons set upas well. Great app!
The app (email customer portion) stopped working after about one month of use and customer support is too slow to respond. Edit: 8/17. It still does not work and customer service has no idea how to solve the issue.
Hello to our friends at Adept Cosmetics®
Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Pre‑order Now.
I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for. We have sent you an email asking you to verify. Kindly check your email and let us know the details so that we can look into it further. I have taken this case upon priority and am personally following up to ensure that your issue is resolved ASAP.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Tanu & The Pre‑order Now Support Team
I used this app to indicate to customers that an item I'm selling is on pre-order. I love that there is an option for the product quantity to be above zero which some other pre-order apps do not allow (and which can make Kt incapable of working if you set inventory to zero). I had some issues with set-up but their customer support helped me resolve that within an hour.
This app has been extremely valuable to us. We had an Autumn inspired makeup collection, that we didn't have the boxes ready for yet, so it was great to be able to offer the collection to our customers for pre-orders. I would highly recommend it! So far so great, no issues at all.
Great customer service. Does what it says it suppose to do. Great for Pre- orders and subscription orders.
Hello Tropic Tan,
Thank you for leaving us this 5-star review. We are pleased to hear that we provided you with great customer service and that Pre_Order Now is giving you what you need for your store.
Stephanie and the Customer Support Team
Great customer service!!! Aman has helped me twice, fast and reliable!!!! Excellent app!!! 100% Satisfied with Pre-Order Now App!
Hello to our friends at Shop Your Style
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Pre‑order Now Support Team
Service quality is very good
The application has many interesting features
The support team is very enthusiastic to help me solve my problems
Hello to our friends from iLTutto Store
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the Pre‑order Now app and that our support team was able to provide you with top-notch service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team