Avaliações (1 514)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 81% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
Editado a 15 de abril de 2024

If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.

Even with the app's team setting it up for us, we somehow still managed to encounter difficulties, leading to the inconvenience of having to manually send invoices to all our pre-order customers to collect the outstanding amounts. Adding to the frustration was the lack of instructional resources such as videos, blogs, or articles to assist us in navigating the payment collection or partial payment setup process.

When seeking assistance, the only option available was to contact their support team via chat. Despite our familiarity with similar apps and their direct involvement in the setup process, we still found ourselves facing setup issues.

Hope Innovations
Canadá
5 meses usando a aplicação
Questão respondida por Website on Demand Studio, LLC 29 de janeiro de 2024

Hey there Hope Innovations team!

Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for the wonderful review!

Please reach out if there's anything else you need assistance with.

10 de março de 2022

Fast response - good support service. Thumbs up for Rasheem who has been really helpful. I recommend

MoonyRest
França
6 dias usando a aplicação
Questão respondida por Website on Demand Studio, LLC 11 de março de 2022

Hello to our friends at MoonyRest

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Rasheem is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Rasheemc, who we know will be delighted to read your comment. We appreciate the recommendation!

Cheers,
Pushpesh & the Pre‑order Now Support Team

5 de novembro de 2022

I used this app to help me list pre-orders for my artwork. The team behind the app are fast to respond to issues and are so helpful. My issue was fixed by Josh in a total of 4 minutes. Highly recommend!

WildArtStudios
Austrália
6 dias usando a aplicação
Questão respondida por Website on Demand Studio, LLC 8 de novembro de 2022

Hello to our friends at WildArtStudios

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

Editado a 23 de maio de 2019

so straight forward to use, performs how i need. super easy to integrate - the delayed updates are a little frustrating but thats the only challenge!

Marlo by Marlo
Austrália
4 meses usando a aplicação
26 de agosto de 2020

I love it. Really helpful for a business. I recommend it to anybody who want to start with pre-orders instead of just sells now.

Imadiva Lingerie
Canadá
6 dias usando a aplicação
Questão respondida por Website on Demand Studio, LLC 27 de agosto de 2020

Hello friends from Imadiva Lingerie!

Thank you for leaving this great review here! We are extremely glad it is working well for you! All the best on your e-commerce journey :-)

-Melissa & the Preorder Now Support Team

13 de junho de 2022

I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review

Oh So Fancy
Estados Unidos
4 meses usando a aplicação
Questão respondida por Website on Demand Studio, LLC 14 de junho de 2022

Hello to our friends at Oh So Fancy

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

Editado a 22 de maio de 2023

This pre-order app is really user friendly. I recommend it for anyone starting out. They are fast in helping as well!

Evolution Collection
Estados Unidos
6 dias usando a aplicação
Questão respondida por Website on Demand Studio, LLC 25 de maio de 2023

Hello to our friends at Evolution Collection

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

2 de novembro de 2020

I've used this app more than once and its brilliant. Easy to use, very quick turnaround when I have questions. Very user and customer friendly. Highly recommended

ezpz Middle East
Emirados Árabes Unidos
6 dias usando a aplicação
Questão respondida por Website on Demand Studio, LLC 10 de novembro de 2020

Hello friends at ezpz Middle East

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-)

-Melissa & The Pre-order Now Support Team

31 de maio de 2020

I used this app to ensure my customers start pre-ordering their chosen items and I have seen that it was a success and I was extremely happy about it. Thank you Very much as I am excited with using this app.

WeLiveLavish
Reino Unido
6 dias usando a aplicação
Questão respondida por Website on Demand Studio, LLC 1 de junho de 2020

That's so great! Email us anytime if you encounter any issues 🔥

9 de outubro de 2022

I got this app so that I can get my pre-orders set up. So far so good! The customer support I've received has been great as well!

Foxie Jewelry
Estados Unidos
6 dias usando a aplicação
Questão respondida por Website on Demand Studio, LLC 12 de outubro de 2022

Hello to our friends at Foxie Jewelry

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team