Avaliações (1 378)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 82% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
30 de dezembro de 2023

Does not work.

Junethree
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Website on Demand Studio, LLC 5 de janeiro de 2024

Hi team Junethree. We'd love to have a chance to hear more about your review. We've tried to get in touch via email and through your website. We work with many other apparel merchants with great success and we're confident we can work with you to get pre-orders working for your site!

We will keep trying to get in touch with you to make things right!

19 de junho de 2023

Very bad. Our site is down now. Please get your app together...

I even tried to get help from your support which didn't work either...

JoDis
Dinamarca
About 2 hours usando a aplicação
Questão respondida por Website on Demand Studio, LLC 20 de junho de 2023

Hello to our friends at JoDis!

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Pre‑order Now.

I want to extend my sincerest apologies for the negative experience you had with the app. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email message to gather more information. We look forward to working with you again.

We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve the issues. We work hard to ensure that every merchant using our app has an A+ experience.

Tanu & The Pre‑order Now Support Team

12 de setembro de 2023

I can only recommend

FAITH
Hungria
1 day usando a aplicação
Questão respondida por Website on Demand Studio, LLC 14 de setembro de 2023

Hi there FAITH,

We appreciate you leaving this review of recommendation for the PreOrder Now app! We love that you are benefiting from this app and we appreciate you taking the time to recommend it!

Stephanie and the Customer Support Team

27 de outubro de 2023

It doesnt work!! Total waste

Mian Agri Farm
Paquistão
2 days usando a aplicação
5 de janeiro de 2024

Chrages on me even after i uninstalled the apps

Studentpit
Malásia
2 minutes usando a aplicação
Questão respondida por Website on Demand Studio, LLC 8 de janeiro de 2024

Thank you for taking the time to let us know. I'm really sorry about this experience. We'll be in touch to work with you to try and figure out what happened.

Hannes Bez | Director of Customer Experience

13 de outubro de 2023

great

PureVision
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Website on Demand Studio, LLC 16 de outubro de 2023

Hello PureVision,

Thanks for leaving this 5-star review!

The Pre-Order Now Support Team

1 de novembro de 2023

great

ARC EDGE
Estados Unidos
16 days usando a aplicação
4 de novembro de 2023

easy to set up

-Love,Land Apparel
Estados Unidos
About 1 hour usando a aplicação
6 de dezembro de 2023

I was charged after i uninstall it 30-40 minutes later.

CLOCULTURE
Estados Unidos
41 minutes usando a aplicação
Questão respondida por Website on Demand Studio, LLC 11 de dezembro de 2023

Thanks for taking the time to write this review and let us know. That is not default behavior on the app. Did you activate the Email Add-On feature? That is usually the only way to skip the 14-day free trial.

I will be reaching out to you separately to see what we can do to help. I would like to at least issue a refund for you.

Hannes Bez | Director of Customer Experience

Editado a 13 de fevereiro de 2024

We've used this app for many years. The initial set-up is easy, & it is very easy to maintain while we add new products for pre-order frequently. We recently had an issue, & they were able to solve it in a reasonable amount of time. Every person I've talked with has been responsive & helpful.

MOD Sportswear
Estados Unidos
Over 6 years usando a aplicação
Questão respondida por Website on Demand Studio, LLC 27 de abril de 2023

Hello to our friends at MOD Sportswear

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team