Avaliações (1 458)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 81% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
Editado a 27 de janeiro de 2021

It's a fine app, but could benefit from added features and live support. Trust me, you do not want to have your pre-order messages vanish and now you customers have no idea when to expect a product that'll be out 4 months from now. Not fun. Live support + some added quality-of-life improvements or customization options and this app could become a 5 star app.

Sanshee
Estados Unidos
Almost 3 years usando a aplicação
17 de janeiro de 2022

The main issue is that around 10-20% of my pre-orders are not caught by the app. So that means 10-20% of pre-order clients do not know that they are making pre-order. And the worst part is that every morning I need to recheck orders in order to highlight not informed clients and send them information about pre-orders manually. Though, I am risking with bad customer experience because they did not know about it before buying. I contacted support, they tried to fix it, but they failed.

WoodWe
Lituânia
Almost 3 years usando a aplicação
Questão respondida por Website on Demand Studio, LLC 19 de janeiro de 2022

Hello to our friends from WoodWe

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

We fully understand the frustration you have gone through and can assure you that we will work with you to get it solved at the earliest. We are very sorry for the inconvenience this is causing you. We do our best to increase the service quality of our app and services on a daily basis and look forward to reaching a resolution very soon. Please check your email for updates. We are working hard to get back to you as quickly as possible.

Here to help, and very sorry you experienced this.

Regards,
Pushpesh & the Pre‑order Now Support Team

Editado a 23 de agosto de 2021

So far I haven't experienced anything bad with the app. It enables us to take the cap off our sales and take in as many orders as possible. Only downside is that it doesn't integrate well with certain themes. We use the "Venture" theme and if customers order the product on the home page, they won't be aware that their product is on pre-order when checking out. Also waiting for integration with other sales channels. If customers order from Instagram or Amazon they won't be aware their product is on pre-order and have to manually email each individual customer.

MIZIZI
Estados Unidos
Over 2 years usando a aplicação
10 de maio de 2021

I use this app to help with my preorder. It take some getting use to when first using but after becomes simple to use

Notice Collection
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Website on Demand Studio, LLC 13 de maio de 2021

Hello friends at Notice Collection

We appreciate you leaving this honest review! We know your experience will be great! :-) We wish you and your store great success!

-Melissa & The Pre-order Now Support Team

Editado a 14 de janeiro de 2022

The app has great functionality and look. However, in our store we had some major issues. on 22 - 01 - 12 this app disabled our "Checkout" button on website and customers were really angry. We had to hire a developer to fix the issue and lost a very significant amount in sales that day. Previous to that, the app would not show the "Pre-order" button to customers even though inventory was at 0 and when customers purchased it the app never sent them pre-order emails or let them know this is a pre-order despite inventory being -1. The developer Team is very responsive, but we are just fed up with these issues.

A7
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Website on Demand Studio, LLC 6 de abril de 2021

Hello friends at A7

We appreciate you taking the time out to write this honest and thorough review! :-) We appreciate your support!

-Melissa & The Pre-order Now Support Team

Editado a 1 de agosto de 2023

Unfortunately have to downgrade my review. This app is getting very glitchy. Preorders aren't showing up on our site and we keep having to toggle them off and back on to get them working again..

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Preorder apps have given me a lot of grief. Anything that lives in the space of the add-to-cart button is going to cause trouble from time to time. This app seems to be the most stable and trouble free. The interface is easy to work with. The tech team is responsive.

Rowan
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Website on Demand Studio, LLC 29 de julho de 2022

Hello to our friends at Rowan

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre_order Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Pre‑order Now Support Team

21 de janeiro de 2021

I used this app for more than 4 months and I can tell that it is not enough. It sometimes works and sometimes does not. I lost customers and money because of these times. Whenever an update was made on the side of the Pre-Order App, your all settings will be gone. So one morning you click on your site, and there is no pre-order button.

Books & Related
Estados Unidos
About 2 years usando a aplicação
9 de setembro de 2022

Great! Great, great, hopefully it works really great!!! So glad that this is an option to help us better manage pre-orders

KIDSTRONG
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Website on Demand Studio, LLC 12 de setembro de 2022

Hello to our friends at KIDSTRONG

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

29 de janeiro de 2019

So, it basically does what it claims, but its really glitchy, they got a lot of bugs to work out. There are times when it just sits there updating for a really long time. Time is money right, so, it needs to be faster at what it does.

MotoGateway, Inc.
Estados Unidos
Over 1 year usando a aplicação
2 de julho de 2020

I set the app and added all requested info, I found out the:
There is an EXTRA Button (Out of stock + Buy now)!
I don't find your "Pre order" Botton

Ergonomic Future Style
Canadá
Over 1 year usando a aplicação
Questão respondida por Website on Demand Studio, LLC 3 de julho de 2020

Hi there - we checked your store and it appears the pre-order button is appearing on your homepage and product page. Our support team has tried to reach out to you. Please let us know if you still need assistance. Our support team will gladly help :)