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Awesome and very helpful app! Also, the customer service is great! Rasheem went above and beyond to help me with every question I had.
Hello to our friends at wongopuzzles
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Rasheem could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team
Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.
Hey there Yasmin Jay and Team!
I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well.
Feel free to reach out if you need our help!
This app is perfect for selling pre-order items based on variants and works great. Developers answer super quick for any issues. Couldn't recommend more!
Hello to our friends at Rule Of Threads
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
The people at the support center were very speedy and courteous.
I can trust them very much.
Thank you very much for your support.
Hello to our friends at SITUS.TOKYO
Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Pre‑order Now Support Team
Easy to use and top quality, super quick support. Would recommend.
The app can be a bit fiddly but the support is amazing. Had an issue and within 5 minutes of contact support staff had it fixed.
Hi CJade Online Pet & Equine!
Thank you for your feedback! We're sorry to hear that you found the app a bit fiddly, but we're glad to know that you had a positive experience with our support team. Providing excellent support is a priority for us, and we're delighted to have resolved your issue promptly.
If you have any other questions or concerns, please feel free to reach out. We're here to help!
I got this app a few months ago & it works great!! Very easy to install & set-up. Highly recommend it.
easy! love this so far! so far so good! I had one hick up but it was quickly solved! very happy far!
Hello friends at Remy Road
We are delighted to know that you love the app, thank you for your support :-)
-Melissa & The Pre-order Now Support Team
If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.
Even with the app's team setting it up for us, we somehow still managed to encounter difficulties, leading to the inconvenience of having to manually send invoices to all our pre-order customers to collect the outstanding amounts. Adding to the frustration was the lack of instructional resources such as videos, blogs, or articles to assist us in navigating the payment collection or partial payment setup process.
When seeking assistance, the only option available was to contact their support team via chat. Despite our familiarity with similar apps and their direct involvement in the setup process, we still found ourselves facing setup issues.
Hey there Hope Innovations team!
Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for the wonderful review!
Please reach out if there's anything else you need assistance with.
Installed the App 1 hour ago, had some issues due to some code changes that we had done to our theme. They replied our email within 15 minutes, edited the code on our theme so that the issue was fixed within 20 mins. Absolutely amazing service, and we are on the free trial, we are signing up for the subcription now just on the customer service alone, the app also looks great on our site.
Hello friends at Combat Corner Norge
We are are you happy your issue has been resolved :-) Thank you for leaving us this honest review, we wish you and your store a successful 2021 :-)
-Melissa & The Pre-order Now Support Team