PreOrder Now WOD | PreOrders

I needed an app that would enable pre-order of a variant which is why I chose this app and it works! Does what it says and I like the option to provide the estimated delivery date under the pre-order button as well as to add a note that it's a pre-order item in cart. Support is really good and responsive. Price is also affordable. I highly recommend this pre-order app!

This app works great, and the customer service was almost instantaneous. They walked me through exactly how to set it up. 10/10 recommend!

I am using this app to do pre-orders for my children's book! I had a few issues and Josh was so kind and helpful. I'm opening my shop on Saturday, and he really helped me to get things in order. I just downloaded the app today and so far I am really impressed with the customer service! Thanks again Josh!!!

So far so good! Setup was easy and didn't take very long before we had products up for sale. Have not had any of our customers use it much yet but so far so good and we like giving our customers an option not available before. Giving it 5 stars for now and will update if we have to.

So far and seriously so good!! I tried another app and it was a bit complicated for me. This was super simple to figure out and did the job!

I used this app to 1. allow customers to pre-order products that require time to prepare
2. allow customers to be notified when an item is out of stock 3. would like to be able to have more choices in which group of products to allow back in stock alerts (e.g. some seasonal items which will never be available again can have notifications disabled). I had some help with the setup but the online chat with Josh made things so easy, he settled everything for me within the hour. Much appreciated!

Excellent app. Does exactly what is described. Best of all, the support is extraordinary. They helped me made some tweaks to the app so that it was *just right* for us. Not every app developer will do that!

The app is super easy to setup and customer service was very helpful. I highly recommend it, and I'm loving the latest features.

Our business is growing so fast we can't keep enough inventory to meet customer demands. So, Pre-Order has been a great app for our business to communicate with customers what to expect from us about their order.

It's been close to 1 week soon and we still haven't received a reply and the app is live not working as expected.

There are all sorts of bugs, sometimes the orders are being tagged with the pre-order tags and multi-line notes, sometimes they aren't.

We had to create a separate ticket for each particular issue and they seem that their devs are not working together.

After many days, we had to hire a 3rd party developer and paid already a few hundreds of $ to fix big issues while still waiting for their reply.

When we asked again, they said they send developer/collaborator request to get access. This after another member of their team requested and got access a week ago. So, I assume they haven't even bothered to check they already have access to the store.

Not sure what happened, maybe the worst time of the month for them, but we really really wanted this to work. That's why we invested already a few hundreds of $$ to make it work at the minimum and hope they can fix the remaining.

What is not working:
- the preorder message is still not listed on all product pages (one some yes, on others no) - this has been partially fixed by our dev
- the popup on the cart wasn't randomly displaying and once it was listed, you couldn't close (x/close button not working)
- the pre-order tags are still not applied to all orders with out of stock items
- certain items still do not show the out of stock note at the product level (some yes, some not)
- we still can't edit the content of the email that's being sent if a product is out of stock to the customers (only the subject line)

UPDATE to Sean: Hi Sean, I find that the following statement is 100% false:
'some themes which have been modified quite a bit do conflict with our app, and custom fixes have to be made by our team. But they CAN and ARE made if you let us know what is awry.'

Your devs haven't made any proactive recommendation or change to the website. None

I have provided collaboration access to your team from the beginning, and yesterday someone said they will send a collaboration request and if I can accept it. They haven't even checked that access has been already provided 1 week before. That makes me think your team haven't had the time to look over even once to our situation.
That makes the following statement also false:
'Works out-of-the-box—no complicated theme installation or coding required'
- it doesn't work out of the box and there is custom coding required

Another false statement:
'Enjoy super-fast customer support—even available on weekends!' - nobody bothers to reply after I was told they will look into it and there were no replies during the weekend.