PreOrder Now WOD | PreOrder , 1 344 avaliações
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Quite disappointed with this app. I loved it at the start but for the past 3 months it's been sending my customers emails that their order contained a preordered product when it doesn't. So it has created a lot of confusion. I have contacted support 4 times and then I don't receive a response and they close the ticket. I then have to open another ticket and the same issue happened. Unfortunately I will have to look for an alternative application as I am not getting help to solve the issue.
Hello there,
This is Robert, Ops manager for Preorder Now app.
We are so sorry about this. We definitely don't want to get you through this.
However, it appears that you were having trouble with receiving all our emails. We've been sending emails ever since you've had this issue to date.
Would you be able to check your spam/bulk folder?
Email us at support@websiteondemand.ca. We respond to every ticket within an hour.
Sincerely,
Robert
We ran into some delayed inventory due to COVID which caused a lot of out of stock issues right before BFCM. We we able to install this app and save thousands of dollars of sales that we would have otherwise lost. There are a couple of set up items that you have to make sure are correct, but the support team was very helpful and the issues were resolved quickly. Great app!
Hello friends at Nootkas
Wow! Thank you for gracing us with this fantastic review! We genuinely appreciate it and we are glad we were able to assist you! We wish you all the best on your online journey :-)
-Melissa & The Pre-order Now Support Team
So far I haven't experienced anything bad with the app. It enables us to take the cap off our sales and take in as many orders as possible. Only downside is that it doesn't integrate well with certain themes. We use the "Venture" theme and if customers order the product on the home page, they won't be aware that their product is on pre-order when checking out. Also waiting for integration with other sales channels. If customers order from Instagram or Amazon they won't be aware their product is on pre-order and have to manually email each individual customer.
Works great. Super easy. Love that you can enable or disable pre-order on a variant level. Great app!
Great attention. Nicoz attended me and solved everything very efficiently. Without a doubt, I recommend the app for its support.
Hello to our friends at MARISOLTREND
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We appreciate the recommendation!
Tanu & The Pre‑order Now Support Team
After some small changes that had to be made by a very helpful team (thanks Nicoz), everything worked perfectly. Thanks a ton!
Hello to our friends at KNUS GmbH
Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to resolve the issues you had been facing with the app. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
So simple to set up! Thankful for this feature! It helps out in so many ways!
I use this app to help with my preorder. It take some getting use to when first using but after becomes simple to use
Hello friends at Notice Collection
We appreciate you leaving this honest review! We know your experience will be great! :-) We wish you and your store great success!
-Melissa & The Pre-order Now Support Team
Super easy to use and works great! No weird coding needed, the installation was seamless and the preorder buttons set upas well. Great app!
I used this app to indicate to customers that an item I'm selling is on pre-order. I love that there is an option for the product quantity to be above zero which some other pre-order apps do not allow (and which can make Kt incapable of working if you set inventory to zero). I had some issues with set-up but their customer support helped me resolve that within an hour.