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Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!
Hey Ikos Home Pty Ltd and team!
Thank you so much for your heartfelt feedback, we really appreciate it. Roel had a great time helping you our, he'll surely be glad to see this review.
If you need help with anything else, you know where to reach us!
"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile by sending me a video demonstrating the app working seamlessly in my store. Thank you for your exceptional support and service."
Hey there MAISON&GRACE PUBLISHING and team!
Words cannot express how thankful we are for this wonderful review! We're glad that everything was fixed by our team and we thank you for your patience while we were working on it.
If you need further assistance, you know where to reach us! Thank you for choosing Pre-Order Now!
I reached out late at night with an issue i needed resolved quickly. PreOrder Now was able to assist and correct my issue within 20 minutes.
Hi Mike Chasteen Jr. Apparel!
Thank you for recognizing our team's efforts. It was a pleasure to help you out!
If you need help with anything else, you know where to reach us!
Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!
Hey there Banglez team!
Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful.
If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!
Customer service was fast, friendly and exceeded my expectations
Hi there The Afro Ninjas and team!
Thank you so much for your kind review! Our support team appreciates your feedback and support.
If you need help with anything else, you know where to reach us!
Easy to use and I love the new updated features.
Hey there Gloria's Shito and team!
Thank you for your kind feedback! We're glad that you like the updates we've implemented. We'll make sure to continue to improve our app for your store's needs.
If you need any help, please feel free to reach out to us!
This works for me as a small business! Easy to use !!
Hi there Lotus Lyfestyle and team!
Thank you so much for leaving a review! We're glad that you had a great experience using our app.
If you have questions or need any help, please don't hesitate to reach out to us!
Great app to ensure you dont miss a sale.
Quick responses from the team to get any minor issues sorted.
Hey there Hepburn Hardware - Wholesale and team!
We're glad that you liked our app! Thank you so much for taking the time to leave us a review. The support team will surely be hyped to see this!
If you need help with anything else, you know where to reach us!
I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.
(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)
With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).
However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.
She even sent me a loom, to make sure I understood how to fix it.
Hey there Non Disclosure Apparel and team!
Thank you so much for sharing your experience with us! This detailed review helps us a lot.
Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.
If you need help with anything else, you know where to reach us!
Sunny was super helpful and fixed our problem straight away. We have two stores and he helped on both. Went over and beyond :)
Hey there Catherine Deane UK and team!
Thank you for starting our week with a wonderful review! We're glad that Sunny was able to help you out. We will ensure that he gets recognized for his efforts.
If you need help with anything else, you know where to reach us!