Arvostelut (76)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 79 % arvioista on 5 tähteä
  • 12 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
15. heinäkuu 2022

The worst app. Do not waste your time and money even. The app caused such a mess in both our stores ( we used it for 2 of our stores). It randomly put our items for pre-order. The support did not provide any reasonable explanations or solutions. Sometimes they just responded "That is very strange" to our extensive emails stating that the app is not doing its only job correctly. We requested a refund several times but did not receive it. Extremely disappointed.

Wigiwama B2B
Latvia
5 kuukautta sovelluksen käyttöä
Storefrontist vastasi 15. heinäkuu 2022

Update:

Victoria, the issue that you had been facing with the app is resolved. If you would like to give us one more chance, I will personally make sure that you are up and running in no time. Once more, my sincerest apologies for the inconvenience.

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Hello to our friends at Wigiwama B2B

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW.

I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. We have also initiated the refund for your both stores.

At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Regards,
Pushpesh & the Preorderly Support Team

31. toukokuu 2019

This is a great app. We wanted to automatically change to "preorder" when our inventory was out of stock. You can set all the text you need to let your customers know when to expect the preorder and you can customize the preorder button so that there is no confusion that the item is out of stock and they are purchasing a preorder. I needed this option fast and I was quickly able to navigate all the settings. All very easy to understand. When I encountered a problem, they helped me immediately. Super fast customer service response. Great app!

Behind the Texas Badge
Yhdysvallat
5 kuukautta sovelluksen käyttöä
18. kesäkuu 2021

This app is great when it works. Unfortunately most of the time it only pulls through the first few products from my store and does not allow me to select any others. I have installed and reinstalled in many times, such a shame :(

Mary Wyatt London
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä
Muokattu 14. joulukuu 2020

Great app! Works as described.
It is the only pre order app I could find (for a reasonable price) that allows you to sell current inventory as pre orders (not just sold out items), and to customise the pre order message for individual variants. E.g. if you have a product with 2 colours, but only one colour is available for pre order you can customise the customer end of the product page to show this clearly. My suggestion to the developers for an update to make this app much more efficient : on "Product Settings" when you are customising individual variants, it would be great to be able to select the variants you wish to edit and THEN apply settings in bulk to those variants. As it is, I have to open each variant one by one and apply the settings, even if it's the same settings over and over. Thanks :)

Impulse Boutique
Australia
4 kuukautta sovelluksen käyttöä
12. joulukuu 2022

I have used this app for two separate pre-orders, and it has worked really well. I have had a few questions on getting things set-up or revising pre-order info on my website, and the support team has always been available to help sort out questions right away.

Slow Goods Studio
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Storefrontist vastasi 13. joulukuu 2022

Hello to our friends at Slow Goods Studio

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Preorderly Support Team

Muokattu 16. joulukuu 2020

Totally love this app - easy to use and turn on and off preorders while you wait for stock to arrive. Support is super quick and efficient too with any requests.

Oh Happy Home
Australia
3 kuukautta sovelluksen käyttöä
14. joulukuu 2020

Amazing support! replied within 10mins and tweaked my design straight away. Great App - Amazing support!

Diverso
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
16. joulukuu 2023

I am incredibly impressed by Preorderly's outstanding customer service! Their support team is simply fantastic. Whenever I've reached out with inquiries or needed assistance, they've responded promptly and with such care and attention to detail.

Their dedication to helping their customers succeed is unparalleled. Not only are they knowledgeable about the app's functionalities, but they also go the extra mile to ensure that I fully understand how to maximize its benefits for my store.

Their responsiveness and willingness to assist, whether it's a simple query or a complex issue, have made using Preorderly an absolute pleasure. I feel confident knowing that I can rely on their team for any support I may need.

Gamers Guild AZ
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Storefrontist vastasi 17. joulukuu 2023

Hi Aaron,
Thank you so much for taking the time to share your wonderful experience with PreOrderly! We truly appreciate your kind words and are delighted to hear that you've had such a positive interaction with our support team.

We genuinely value your feedback and are committed to providing top-notch service to our customers. Your confidence in relying on our team for any support you may need is the greatest compliment we could receive.

If you ever have more questions or suggestions in the future, please feel free to reach out. We're here to help!

Cheers,
Saman from PreOrderly team

9. syyskuu 2020

The people behind this app are amazing. They're quick to respond and will really work to get your issues resolved; looking for ways to work around the Shopify limitations they have.

Art Nebula
Filippiinit
3 kuukautta sovelluksen käyttöä
11. huhtikuu 2024

Love this app! Does exactly what I need it to do. When I had problems understanding how to do a more complex preorder, Saman did some research and fixed me right up. He answered lots of questions, all in a timely manner. Great app, great support!

Cat's Cuts
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Storefrontist vastasi 14. huhtikuu 2024

Hi Catherine,

Thank you so much for your wonderful review! We're thrilled to hear that our app meets your needs and that you had a great experience with our support team. Saman is delighted to know that his assistance made a difference. Please remember, we're always here to help and answer any questions you may have.

Thanks,
PreOrderly team