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We recently added PreProduct to our store so that we can start accepting deposits for items we are awaiting stock on.
The app was easy to install. The communication and support is fantastic. We needed some small changes to the way the product buttons looked on the site and Oli was able to make these changes for us.
Would recommend this app if you are looking to accept preorders and deposits for your site.
Great app that means you can pre-sell product without taking payment at the time. I wanted this option as I was unsure of when my product would arrive. Once products arrived I sent one email with all the payment links direct to all the pre-orders. Very simple. Customer service was very prompt and helped me sort out some initial kinks in the beginning.
This app is exactly what my customers have been looking for! It took me a minute to get it situated on my shop, but the creator and team were the most kind and helpful people I’ve experienced with any website app. Very patient and hands-on with me and my store and I couldn’t be happier. THANK YOU!
This app worked perfecrtly to launch a new product of mine and create a hype, take deposits and easily seek the emaingin payments. Easy to set up and the customer service was awesome... I was nervous initially but Oli held my hand every step of the way! cannot wait for my 2nd pre-product launch now! highly recommend
Super responsive and very helpful team! Ultimately this app was not quite right for our purposes, but I would highly recommend it to any company looking to up their pre-order and deposit game.
We were in search of an app that allows us to accept pre-orders without taking any payments and PreProduct ticked the right boxes. The app is pretty straightforward to use from set-up. One feature I think would be helpful to have is to have an automated way to list the product but other than that, this app is excellent. Customer service is second to none, with speedy replies and actions. Thank you Eliza and Oli!
Great application, it solved all of the issues I was looking to solve. Amazing customer service as well. They did the implementation for me and customized a few requestion of mine quickly. Customer support response time was under 12 hours. Highly recommend this application.
Extremely happy with this app so far: the installation was quick and smooth, the app features visually blends perfectly with the store and best part of all, the outstanding support I received from Oli: always timely, friendly, professional and helpful…keep up the great work!
So far so good, have a large catalog and Oli was able to help us adapt it to work for our unique needs. Many of the items are a few months to a year out so we haven't fully went through all the paces of sending notifications yet.
Fabulous app and team. It did all we required of a Pre-Order app and the customer support was superb down to a few small customizations needed for our site. Unfortunately our supplier timeframes were not reliable so we've had to uninstall but when they are on-time we will certainly consider bringing it back.