PreProduct next‑gen pre‑order

We had some unusual and very specific needs which the app did not support. However, the support team was committed to helping us come up with a solution and invested many hours in support. The support team helped us develop a creative solution and we are successfully using the PreProduct to collect deposits for wholesale orders.

Pre-product went above and beyond to help integrate this app with another essential app on my store, their customer service was excellent- not only spent hours integrating the new app, but also kept me in the loop and contacted me regularly. Additionally the app is brilliant, is exactly what my business needs and gives the ability to keep customers informed without hassle.

Oli & the team at PreProduct are the best in the business when it comes to service & app support. Understanding, prompt & willing to step in and help no matter what the request. Allowed us to run a very smooth pre-order process over a 12 month period. Highly recommend.

PreProduct is the greatest Shopify add-on if you need to have the ability to pre-book items without having to charge customers until the product actually ships. It gives you the possibility to determine demand before committing to production and/or financing. This is a fantastic feature for many small businesses and the product support is even more fantastic. Highly recommended!

Oli and PreProduct team are very helpful and their response is quick. We have had a few settings necessary so far and received excellent support from the team. Highly recommended if you need a pre-order system for your shop!

Glad I went for this pre-order app. Very flexible and well thought out functionality. Also the customer service is some of the best I’ve experienced – friendly and highly responsive. Oli (one of the founders) even made a video showing me a solution to a particular problem I was having. Warmly recommended!

PreProduct first off fills a big need, to have the ability to pay for part of a purchase up front inside the Shopify storefront. But beyond that, this app has some of the best customer service I've seen. Any of our problems, requests, or inquires have been addressed quickly and addressed well—can't say enough about the support team! Overall, have had a great experience with an app that does exactly what it needs to do and with a great team in the back end to boot.

Very happy with this app so far: the installation was quick and smooth as well as the amazing support from Oli. Would highly recommend!

The app is great and the service is even better. The questions I've had are always addressed very quickly. Happy with the app.

This plugin was exactly whet we needed for our pre orders. The one issue was it didn't interact with our engraving plugin. With just a few emails they were able to add the needed variables to pas the information to our order page. Very happy with the interaction and the product.