PrettyDamnQuick (PDQ)

PDQ has consistently delivered exceptional customer support, and their A/B testing has spread light on otherwise unseen revenue for some big wins.

For example, we recently ran a price sensitivity test, aiming to find the right balance between shipping cost and customer satisfaction. PDQ skillfully implemented variations in shipping prices, which not only helped us cover our costs but also increased our average order value and conversion rates—without hurting customer loyalty.

The results were eye-opening, and enabled us to adjust our shipping strategies effectively. In general, PDQ's checkout optimization tools have been instrumental in enhancing our overall e-commerce performance.

They've ensured that our checkout process is as smooth as possible, significantly boosting our sales and customer satisfaction.

PDQ has been an invaluable tool here at Madbury Road for optimizing our checkout and delivery process. As a patio furniture brand, ensuring accurate and reasonable delivery promises is crucial for customer satisfaction. PDQ has enabled us to display a delivery promise on the product page and provide shipping options based on the shopper's location.

Each delivery method includes an accurate delivery promise tailored to the specific order and address, enhancing our customers' shopping experience. Since implementing PDQ, we've seen a noticeable increase in customer trust and satisfaction, leading to higher conversion rates and fewer cart abandonments.

PrettyDamnQuick has been instrumental in boosting our performance with their committed, hands-on approach. They don't just set things up; they dive deep into ongoing optimizations that have had a significant impact on our profits.

Their expertise in A/B testing and operations are really top notch. For example, we tested lower shipping rates for the UK market and the outcomes were beyond our wildest expectations, contributing an additional seven figures to our annual revenue. Or trying out a simple message promoting free shipping for US orders over $40, a small tweak that resulted in six figures of additional profit for us.

PDQ's tools and strategies don't merely optimize checkout processes; they enhance the overall sales strategy, making them an invaluable partner for continuous growth in e-commerce.

The PDQ app works flawlessly, which is great. But the real winner here is the PDQ support team. This isn't just an app that you install and then you're left on your own figuring everything out. The team is SO responsive and helpful. They understand the importance of fulfilling orders and treat your store as if it were their own in terms of timeliness and accuracy. I am really glad we found this tool and have total confidence in integrating it into our tech stack.

PDQ consistently delivers for us. Their tech is exactly what we need and their customer support is phenomenal. We made the switch from ShipStation over a year ago and we are never looking back!

When you’re running a growing ecom store, it’s impossible to constantly optimize everything on your own. Sometimes because of capacity, and sometimes because of capabilities & tech.

For us, getting our checkout to work optimally and to integrate with our delivery was always elusive, that is, until we partnered with PDQ. Working with them has been HUGE for us.

Their A/B testing is incredible. As a brand always looking for ways to enhance our customer journey, PDQ's A/B testing capabilities enabled us to specifically target and increase checkout conversion by a staggering 4.1%!

Working with them is easy, they bring their own ideas and analysis to everything and the integration was seamless.

Highly recommend PDQ for any Shopify brand looking to optimize conversions and drive sales.

Partnering with PrettyDamnQuick was a game-changer for us at Ibex. Their innovative approach cut our shipping costs by 40% and streamlined our logistics like never before.

The seamless onboarding and unparalleled support with the quick-response support team, transformed our shipping operations, enhancing efficiency and customer satisfaction.

PDQ has been instrumental in enhancing our shipping operations and customer service. We highly recommend them to any e-commerce brand looking to improve their logistics and operational efficiency. Their impact on our business has been profound, and we're excited to continue this partnership.

Using PDQ in our Shopify store has revolutionized how we offer shipping options and pickup points to our customers at Keds.
Its easy integration and user-friendly interface have helped us make our delivery options really clear and easy.
Thanks to PDQ, our customers enjoy a seamless shopping experience with clear, accessible shipping information,
directly impacting our repeat business positively.
We highly recommend PDQ to any Shopify retailer! It’s great software but also the team is great to work with.

Highly recommend this!! Our work with PDQ has been instrumental in enhancing our checkout process through strategic A/B testing, focusing on optimizing free shipping offers to improve our customer experience.

With PDQ's support, we've experimented with different free shipping thresholds and introduced targeted messaging to encourage higher cart sizes.

Additionally, our partnership extends to exploring improvements across the customer journey, including offering free shipping for first-time buyers and integrating with platforms like Gorgias and Klaviyo to bolster our service capabilities. PDQ's flexibility and innovative approach have been key to our ongoing efforts to refine and elevate our brand’s shopping experience.

Leveraging PDQ's checkout solution, Unique Vintage experienced a transformation in our online shopping experience, marked by a significant uplift in conversion rates and nuanced increases in shipping revenue.

PDQ's analytical expertise and strategic recommendations, including tailored A/B tests and shipping option optimizations, have paved the way for an enriched customer journey and increased profitability.

Their proactive approach and detailed insights into our checkout process have changed the way we look at the shipping in checkout and operational excellence (and customer satisfaction!).