PDQ: Analyze, Convert, Deliver

Adding PrettyDamnQuick to our tech stack has upgraded the way we handle shipping & logistics in a massive way– which in turn has also enhanced our customer satisfaction, operational efficiency and bottom line profitability.

But PDQ didn't just improve our backend operations; they revamped our customer's front-end experience too. Their dynamic shipping rates and transparent delivery promises keep our customers coming back and significantly reduce checkout abandonment- a huge win.

They take the guesswork out of our efforts as we test everything before rolling it out. Their A/B tests uncovered several opportunities that amount to multiple 6 figures in pure profit.

Working with PDQ is a game-changer—they are not just a great SaaS solution but they’ve become a crucial extension of our team.

We've never been more confident in our checkout or shipping operations. If you're on the fence about PDQ, take it from us: they’ve been a pivotal part of our profitable growth journey and are the real deal.

PDQ has consistently delivered exceptional customer support, and their A/B testing has spread light on otherwise unseen revenue for some big wins.

For example, we recently ran a price sensitivity test, aiming to find the right balance between shipping cost and customer satisfaction. PDQ skillfully implemented variations in shipping prices, which not only helped us cover our costs but also increased our average order value and conversion rates—without hurting customer loyalty.

The results were eye-opening, and enabled us to adjust our shipping strategies effectively. In general, PDQ's checkout optimization tools have been instrumental in enhancing our overall e-commerce performance.

They've ensured that our checkout process is as smooth as possible, significantly boosting our sales and customer satisfaction.

At Huron, PDQ has been a game-changer for our business. The analytics dashboard & checkout optimization are helping us determine what's best for our business and our customers in a streamlined way. It's allowed us to choose paths that increase AOV, boost checkout conversion rate, and ensure a transparent customer experience from PDP to checkout.

However, PDQ is truly best-in-class when it comes to customer service. They respond to questions and ideas within hours of presentation, and their chat functionality has bugs fixed within minutes. The team has been attentive, creative, and nothing short of fantastic partners as we've continued to learn more about optimizing our online experience.

We highly recommend PDQ to any Shopify store looking to enhance their checkout experience, boost revenue, and grow the business with a thoughtful partner.

PDQ has been an invaluable tool here at Madbury Road for optimizing our checkout and delivery process. As a patio furniture brand, ensuring accurate and reasonable delivery promises is crucial for customer satisfaction. PDQ has enabled us to display a delivery promise on the product page and provide shipping options based on the shopper's location.

Each delivery method includes an accurate delivery promise tailored to the specific order and address, enhancing our customers' shopping experience. Since implementing PDQ, we've seen a noticeable increase in customer trust and satisfaction, leading to higher conversion rates and fewer cart abandonments.

When you’re running a growing ecom store, it’s impossible to constantly optimize everything on your own. Sometimes because of capacity, and sometimes because of capabilities & tech.

For us, getting our checkout to work optimally and to integrate with our delivery was always elusive, that is, until we partnered with PDQ. Working with them has been HUGE for us.

Their A/B testing is incredible. As a brand always looking for ways to enhance our customer journey, PDQ's A/B testing capabilities enabled us to specifically target and increase checkout conversion by a staggering 4.1%!

Working with them is easy, they bring their own ideas and analysis to everything and the integration was seamless.

Highly recommend PDQ for any Shopify brand looking to optimize conversions and drive sales.