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one of the worst app I have tried ever. NO CUSTOMER SUPPORT. do not even waste your time as I had to hire other freelancers to make it work and even doing that the app did not change the prices, did not find the right competitors. I wanted to create rules for my prices and later on if you want to be notify about changes you need to go to next plan paying more for nothing. Not recommended at all.
Customer support (PAUL) was really bad, and product matching doesn't work. All the time it doesnt match the right products. And if i would like to do it, manually product by product like pricemole, i get send to the competitor side. unbelievable how i wasted 100 dollars and a lot of time on this.
PS: I never asked for a discount! Please read back our conversation.
Hi Tomas,
We totally get it. We declined a 50% discount request, so of course, a bad review is the natural next step. It's practically the rulebook these days, right? Merchants everywhere face it weekly, so we're not surprised.
Best of luck with your next discount hunt!
I would not recommend this app. There is no way to contact anyone for support. Good luck finding an email that works. We've sent multiple emails. The "chat with us" doesn't work. Our product catalog doesn't work and does not match properly with out competitors.
The app is not very user friendly for a large catalog. Using GTIN's to match but was finding incorrect GTIN on competitors websites.
Changing prices that were $2 to $43,000. Changed one of the 3 products with varying conditions, changed USED to more expensive than our BRAND NEW item. Great in theory but too many bugs.
Linking didn't work as expected. There were bugs setting up MAP pricing. And I wasn't able to change an old employee's email because of the hoops they make you jump through to change.
Dear customer, sorry to hear that but you contacted our live chat with a totally different email asking to obtain the ownership of another account. We kindly ask you to send the request from the original email because we put extra care in our customers security.