Pricefy ‑ Price Monitoring

We used Pricefy for around 18 months after switching from Price2Spy when we moved our website to Shopify and it went from being just about ok to completely unreliable in that time.

Constant issues with it fetching incorrect prices or competitor URLs becoming deactivated. Tried many times to deal with their "support" to be constantly told how great their service is, they don't have any issues and it must be my fault that things aren't working, URLs are failing, prices are reported wrong etc.

My email to them:

You say you don't see any issues but all except 10 of my 608 URLs for "competitor1" are showing as "scraping failed".

"competitor2" - virtually all URLs have failed

"competitor3" - virtually all URLs have failed

half of "competitor4" URLs have failed

all of my "competitor5" and "competitor6" URLs have failed

I've found multiple URLs for other retailers that were previously working and now failed with a 404 due to the last character of the URL suddenly being missing, I didn't change these URLs...

Pricefy started off as a decent service with very few issues, but it's becoming less reliable and you've added a limit on the number of URLs we can add

Something has obviously gone seriously wrong somewhere.

Their response:
By the way Simon, if you think we aren't reliable you should change your mind

we analyze 1 billion urls per month
with 98.5% of success
at 1/10 of the price of our competitors

maybe the only thing to do here is to review your setup

So I did review my setup and moved to Prisync, all prices reported accurately, zero issues and their support seem great to deal with (unlike Paul).

Pricefy platform is really easy to use and this app helps us a lot in daily operation with our webshop.

The customer service team is great. Every time we had a question or needed support, they got back to us quickly with clear solutions and with an open mindset.

Highly recommended!

After moving our store to Shopify, we needed a more scalable way to monitor competitor pricing across a large number of products and retailers. Pricefy gave us a practical and affordable way to do that.

The platform was especially useful for tracking competitor URLs, identifying pricing changes, and giving us better visibility into the market without the cost of more expensive enterprise tools. For an ecommerce business managing hundreds of monitored links, that kind of visibility is extremely valuable.

What I appreciated most was that Pricefy is clearly built for scale. The team is focused on handling large volumes of URLs and continuously improving the platform, which is important in a space where retailer websites change frequently and scraping conditions can vary.

Support was also responsive when we raised questions, and the team was willing to look into our setup and help us understand where issues might be coming from. That kind of hands-on approach makes a big difference when dealing with complex competitor-monitoring workflows.

Overall, Pricefy is a strong option for Shopify merchants and ecommerce teams looking for a cost-effective competitor price monitoring solution. It offers useful functionality, strong value for money, and a team that is actively working to improve the product.

Terrible program and no support , trying to load individual items, it loads up everything, that was the free program, it said upgrade to get support

So i upgraded and still no support , wasted USD49

after the review

i was basically told to go to hell

they replied to me saying BYE without offering to assist

Mahaveer Chavda
19:40 (0 minutes ago)
to Pricefy

you not even offering to help??

thats a terrible attitude!!

what a disgrace!

I activated a few days before and you would not offer support without upgrading

I upgraded on Friday not saturday!

you stole my USD49 and now saying Bye???

Paul - Pricefy
20:16 (4 minutes ago)
to me

We do not assist such kind of customer who lie in the review without even contacting us twice. Delete that review and we will evaluate. Per our terms we do not offer refunds.

https://www.pricefy.io/terms-conditions

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Paul from Pricefy.

I recently installed this app and am still getting to know more features but so far it has been really good. It saves me time and had great suggestions for competitors I didn't know about before.

The plan offers exactly what you expect. Good value for me!

I’ve been using Pricefy for monitoring competitor pricing on my Shopify store, and overall it’s been a really helpful tool once you get past the initial setup.

What I like most is how it brings everything into one place instead of manually checking competitor sites, I can quickly see pricing, stock status, and changes. The dashboard is clean and easy to understand, which makes daily use smooth. Once everything is configured properly, it definitely speeds up pricing decisions and gives a better view of the market.

My experience with Pricefy has been excellent so far. The app is very easy to navigate, user-friendly, and integrates smoothly with my store. It has been genuinely helpful in improving my store operations, and everything works efficiently. The setup process was straightforward, and the overall performance feels top-notch. Highly recommended for store owners looking for a reliable pricing solution.

We ask for support many times! Hard to work with that man from support who said he doesn't have time for us for a meeting!

I installed Pricefy to test its competitor price tracking features, and overall the setup process was smooth and straightforward. The interface is clean, modern, and easy to navigate, especially the dashboard and catalog sections where you can clearly view product pricing and competitor data in one place.

I tested adding products and exploring the competitor tracking features, and everything is well organized. It does take a little time to fully set up competitors and start seeing detailed data, but once configured, the system works effectively and provides valuable insights.

The repricing rules and reports sections are particularly useful and show strong potential for automating pricing strategies. I also liked that the app brings multiple tools together, including alerts, reports, and dynamic pricing options, making it a comprehensive solution.

Since the app relies on external data and setup, the initial experience can feel a bit limited until everything is connected, but once it’s up and running, it becomes much more powerful. A slightly more guided onboarding process or sample data could make the first-time experience even better.

Overall, Pricefy is a solid and well-designed tool for stores looking to monitor competitors and optimize pricing. Once fully set up, it offers strong functionality and real value for e-commerce businesses

Recently downloaded, Its very easy to use and we have like 10k of skus which needs competitor pricing saved us like 1000 hours of billing and work by this app. Really good