Webrex ‑ Pricing By Country , 147 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
    130
  • 5% recensies zijn 4 sterren
    7
  • 2% recensies zijn 3 sterren
    3
  • 1% recensies zijn 2 sterren
    1
  • 4% recensies zijn 1 sterren
    6
Bewerkt 10 oktober 2022

I'm sorry to change my review but even though support always was fast and they tried to help me, the app was way to unstable. Shopify apparently changed some code which made the app show the wrong prices. This led to some 0 margin sales for me and I had to find out the hard way. They blamed Shopify and said they were working on it. I have now changed to another app that works seamlessly without any problems at all.

Lewina Swimwear
Zweden
2 maanden gebruiken de app
Webrex SEO heeft geantwoord 2 september 2022

Hello, Lewina Swimwear,

It's very unfortunate that even after providing you the support on the Weekend (Sunday) and even on the Bank Holiday as well even Each and every Order was correct from Our app side though you left us a two-star Review By Mentioning that 0 Margin and 0 sales Which is something I don't agree with and which is not right,

Shopify has an up-to-date record of Your Orders as well as International Orders which you got correct, That is Each and every order you got was correct with the help of our app and Our app was helping in your International Business as well as increasing your revenue

Our Customer Support Executive "Arpan" has already provided you the support round the clock even though we both are operating at different timezone and I myself personally helped you to set up the Discount Prices and help you to set up your store though you have left us 2 star which is very unfortunate which is something I don't agree and Which is really not right

We are Providing Merchant Support even on the weekend, Bank Holiday also which other apps don't do, and we never blame to anyone we have just informed you that there is an issue with the Shopify Database as the prices were not getting updated at your website front end because we are using Shopify API to update the pricing and you know very well on this same issue we helped you previously to resolved it successfully but when this issue again re-generated we informed you about the same in few hours itself but you un-installed the app

Best Regards

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