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How should I delete the APP completely? The corresponding discount cannot be applied at the checkout. I need to delete the contents of the clean APP completely
Hi, please be informed that when you delete an app from Shopify via the Apps section, it will not remove the codes automatically. This is a standard Shopify behavior and is well documented on their message boards. The codes had been removed by our developers immediately after receiving the collaborator account.
Hi so far I have found this product to be excellent and support was quick and fixed my problem immediately.
Amazing app really lets you offer great upsells highly recommended and will be usign this on all future stores
Thanks for your feedback :)
The setup is simple, will explore more about this. But the customer support is responsive and great!!
Thanks for your feedback! Hope you'll keep enjoying the app :)
The quantity discount is added automatically and it overrides other coupon code, customers can not remove the code even when they do not want to use the quantity break discount, other than that, it is a good app and very functional. Customer service is average, they did not try to help at the beginning and not really dig into the problems.
Thanks for your feedback. We've contacted you via email in order to discuss the situation and find a solution :)
I'm updating my review now to be 5stars! Their help support is superb. After my review, they immediately attend to my concern. The app is totally working now on both desktop and mobile! Kudos to Artyom~
Thanks for updating your review. We highly appreciate it. We’re really happy that you are now satisfied with our app and service. Our company places customer satisfaction as a top priority, and customers like you who are making our job very gratifying. Don't hesitate to contact us if you need any assistance
Very good support, fast and effective if any issue. i recommand this app also for quanitity volume it works with AJAX Cart
Don't hesitate to reach out, we are always ready to assist ;)
Super easy application to use. The support answer in few minute, and are really concerning about your issue. I really recommend it.
Thank you! Don't hesitate to reach out anytime ;)
Got support after i rated the app bad, they've solved everything and sorted things out. thanks for that
Thanks for your feedback and sorry that you've faced such difficulties. We've contacted you via email and configured the app correctly for you :)
It seems that the discount code box at checkout is disabled (not appearing) when the shopping cart contains products of which quantity discount is applied. I contacted the support team but still waiting for their reply. If anyone knows of a solution please could you share with me?