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App is great with quality merchandise and orders are always fulfilled on time. In the few cases where there was an error it was quickly corrected at no cost to me.
This is the first company that I've used with my business to print tshirts on demand and I have to say that I'm pretty disappointed. It is great to be able to have my shirts printed as they're ordered so that I don't have to keep a large supply of products that may or may not sell. However, everything else about the business is terrible.
Every product takes a minimum of 3-5 days of processing time before it ships. I've only been in business a few months and I've already had orders that have taken way longer than 5 days to process. After contacting Print Aura, it takes a day or so for them to get back to you with a "we're looking into it" reply. It's bad for my business because my customers can go to other websites and get their items shipped within a day or two of purchase.
In addition, they use a digital printer to print the designs on the shirt. The digital printer does not use enough ink and the quality of the designs is very poor. They don't offer samples so you have no idea what your items will look like unless you buy them and have them shipped to you. Then if you need to make corrections, you have to reupload the design and buy the item again. The shirts also have an odor to them when they arrive in the mail and you have to wash them before you wear them to remove the odor.
Combined with a slow, clunky website and poor user interface, I've not been happy with Print Aura. As soon as I find something better, I'm jumping ship and moving all of my inventory to another vendor.
We've had a great experience so far with Print Aura. Their app needs some work but in the end, what counts is the end product that is delivered to the customer. We've already found customer comments about the improved quality with apparel we've have printed through Print Aura. Our market also prefers American Made. Print Aura is one of the only POD providers that has a wide selection of American Made. Keep up the good work.
Service is non-existent. Tried them for one product and ordered a sample. It came promptly enough, but the artwork printed out of proportion and they did not follow the mockup correctly for sizing. I'm still waiting for a response after emailing them twice over a week ago. No live chat, call their phone number and all you get is an automated message saying they can't take your call right now.
Agree with everyone else about their app's UX -- it's horrible.
Great service, always helpful. Willing to help their customers. Enjoy working with them.
I really like their printing service, products and colors. I have dont great business with them with no issues.
Print Aura helped me to create a professional, well-organized t-shirt business on less than a shoe string. Their integration with Shopify is clean, efficient, and hassle free.
Right out of the box, you are ready to role. Print Aura is always available to answer your questions, and they deliver on their promise to make selling your shirt designs a breeze.
I was in a bind to try and get a manual order processed and shipped within a very small window. They got the order printed and ensured that the order went out in time without a hitch. I appreciate that kind of customer service a ton!
Print Aura offers a simple and straight forward integration that takes the guess work out of building a rock solid back-end for any startup or established t-shirt business.
The Print Aura App is only part of the total package. The support behind the technology is nothing short of amazing, and I have never had a single issue with their fulfillment process. Have a question? It gets answered. Have a problem? It gets solved. Had it not been for Print Aura, I would still be struggling with dead-end platforms.
Print Aura is a great tool for any clothing business starting out. It's the most user friendly API I've ever dealt with. It makes using a shopify store very easy to maintain and update from shipping to inventory and releasing new design.
I would like an update uploaded files instead of having to re upload a whole new file if you make changes to a design. Or possibly just a more user friendly way to view the uploaded files when creating new products.
Overall you just can't beat Print Aura