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Initially, I thought my order had been ignored. I did not realize that I needed to add my CC information.
The Print Melon team was very helpful and addressed all of my concerns and questions. This was top notch customer service!
I started a new store and needed a lot of different items for sports teams and fans including hoodies, crewnecks, dry fit, long sleeve, short sleeve, different types of hats like twill or trucker plus men, women, youth and anything else the teams ask for on a daily basis!
Because Print Melon carries so many brands, they have made it easy to find exactly what I need. Every order that has been submitted has been sent out quicker than expected and the customer service is beyond amazing!
The owner is attentive, personable and really listens to what I have needed for these special orders. He has called me several times to verify or show a sample of unique orders and has been willing to take on projects that not many drop shipping companies would take on.
I am happy that they have made my idea a reality and am thankful for the products and customer service!
This print on demand app has everything I need. Variety of the Kids shirts are uber good, helps me to sell lots of birthday related shirts. Customer service is very friendly, I had several issues with the UI and they helped me right away. I recently added hats and athletic wear apparel. I hope those will sell too. Highly recommend this app.
This Print on Demand company is great to deal with. Their customer service is very fast in solving the issues, I tried some basketball jerseys with name and numbers on back and school logo on front, it arrived within less than a week. The products they carry is way too much for me to handle, I can literally find whatever type of apparel I'm looking for on this site. UI could be more friendly but it gets the job done without any runarounds. I highly recommend this app.
This app is a real deal. They have tons of different products like hoodies, caps, and even cute baby shirts, there is no way you can say no to this POD app. The most important fort for me is that they do have their own operation, everything is printed and shipped from their warehouse. We just need to select our desired product, upload our design, set the rates and then publish. Rest will be done by POD. Best for everyone who wants to do POD on Shopify. Recommended to use!
I like this POD app because i believe they do take care of their customers as well as i do, that's a bug bonus. Their prices are lower than almost all of the competitors, they do have lots of products but all i need is 5, and they do have them with full colors, many other apps only have selected colors but Print Melon has full selection of colors. Design studio is easy to play with, not many options, it's not confusing, just upload and move on!
I really like this POD company, I recently had a team viewer meeting with one of their reps, I needed some help using the app, Zack was very helpful, he showed me how to find the details of the orders, how to place sample orders, as well as requesting new items unless they have them. He was very friendly and knowledgeable. I will be using them a lot.
Customer Service is always there for you, they always take care of my requests and it get done. This app is the best app I have used so far, highly recommended it.
Our Mugs are very popular, they finally dropped their Mugs prices to where we can sell them. I appreciate the support for responding our message and reducing the price.
I gotta say, I'm quite disappointed with this product / service. It took 3 weeks for me to get the order and then when I did, the printing was an iron on. That will come off after several washes. On top of that, the printing is not what was expected. The printing was not the way it showed on the shop page online. The positive was that customer service was quite responsive and the product before the printing was good. Overall, I would not recommend this service. If Print Melon can do something to fix these issues, I'll change the rating based on how they fix.
Thanks for your review. We apologize for the prints not being as expected, you can always message us for replacements or refunds. As for the shipping, also stated on our pages, it takes up to 5 business days after cleared payment. Once the package is picked up from our warehouse, there is nothing much we can do. I do see that your order was paid on 15th and delivered on 2nd, excluding weekends, it took less than 2 weeks to be delivered and less than a week to be shipped from our warehouse. We would love to make some new samples for your review. Our apologies.