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In the end we had to find a different service. While the pricing with Print Melon is very favorable the quality of the print service was inconsistent at best. The saturation levels on the same shirt in various sizes had wide swings of shade, no two shirts were the same. Additionally there were some sizes in the order that were replaced with different brands. (whether better quality as they stated or not) This was not discussed or mentioned anywhere just changed. Orders where incorrect and while they were responsive and attempted to correct the issues there were continued problems with the replacements. Ultimately we were issued a refund for 5 shirts of the roughly 60 we ordered and moved on to a different print service.
Thanks for your review. We apologize for the issues you have had. We tried our best to accommodate your requests. You stated you had bad prints on 3 of your shirts out of 60, and you received a different brand shirt, therefore we issued you a refund for total of 5 shirts. Unfortunately we made errors, we are very sorry to loose you and wish success in your future venues.
If you have a physical store location where customers can visit to purchase your items, this is the app. But if you have an online drop shipping store and you value your customers, this will definitely not work. I have to be honest. I created designs and ordered a hoodie and a few T-Shirts. While the print quality is good, the clothing is placed in a shipping box as is. A shipping bag would be more presentable or if items were in plastic before shipping box.
Hello,
Thanks so much for your constructive review and nice comments for the print quality. Unfortunately we don't offer such service where we individually put each shirt in a clear bag, this will significantly slow us down. Due to Covid, our shipping time has been increased to 3-5 business days from same day shipping. Adding an extra step will increase it to at least 2-3 more days. When things are more settled, we may start packing them inside clear bags. Sorry for the inconvenience.
I used this app to help me start my dropshipping store for youtube. Print Melon got my stuff so fast! Thanks again!
app deleted spent hours making items just to see that everything is sold out update your inventory tracker. trash!! and what makes it worst is they have good items that you would want to try but how can you when everything is constantly not available
Thanks for your review, to be clear, you are publishing a product, on your website inventory, that product is showing Zero quantity?? If thats the case, it sounds like inventory is not managed by Print Melon, shopify automatically shows the quantity Zero. You will need to manually update your inventory. You can always see our live inventory on our app. Underneath each product, there is an "inventory" button. Please click on it to see our inventory. You should ignore what is shown on your website and change the number manually. If the product is also Zero on our app, it means we are totally out because supplier is out, which is totally out of our control. You can send us an email for an ETA of that specific size/color of the product you are looking for. Thanks.
How do you expect to work like this? The app has no quality. The products are cheap, but price is not all that matters. I'm deleting the app from my store.
I installed this app since I am using two other POD sources. Quality of products seem to be good, but I ended up uninstalling the app since the product and shipping costs exceeded the other two vendors.
Hello,
Thanks for your review and nice comment for our print quality. We use USPS as our shipping provider and offer their Business Rates. There are cheaper options such as UPS Innovations, or Smart Post, these are standard ground shipping services, they also use USPS, on top of it shipments will delay 2-3 Business days or potentially gets lost during the long transit if we offer those providers. We believe shipping should be fast and your buyers should receive their packages as soon as possible. Offering slower speed shipping with lower value may seem like saving you some money, but in the long run it will hurt your business. Most of the time we actually lose money on shipping, for instance shipping a basic shirt from CA to east cost will cost $4.60, we charge $4, yet, most of the time we upgrade shipping’s to Priority Mail at no additional cost. We are sorry to lose you and wish you our best in your venture.