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I seriously considered using PrintBest. I ordered one sample and the print quality was terrible. The design was completely crooked (off by at least 10 degrees) and the edges of the design were blurry (and in some cases double lined). So it's not just one but two quality issues. Also, the print area is two inches smaller than competitors and they only ship within Canada and to the lower 48 states in the U.S. The ordered printed and shipped in just over one day and arrived within 7 calendar days. But that doesn't make up for the low quality. It would be embarrassing to send this to a customer. I have no idea how they thought it was good enough to send to me, which means there's no quality control (they aren't checking the product after printing and before they send it out) so it's likely to happen again. Very disappointing.
Hi Bark Nut, we regret this order was not as expected. Please contact us directly by sending a support ticket or emailing support@printbest.com so that we can investigate this issue further and see if we can find a resolution for this order. It would also allow us to raise the issue with production so that we can address it moving forward and minimize the risks of this recurring in the future. We appreciate your feedback!
A bit misleading. I installed Printbest because on the App Store page it shows a much larger print area than most POD services offer, but then when you install it you see that the print area actually isn't any bigger than any other POD service.
Thank you for your feedback on our Printbest app on the Shopify App Store.
It is never our intention to mislead our clients into thinking they are getting something they are not going to receive.
Would it be possible to get more information about where specifically you felt you were mislead so we may get our team to review and adjust this accordingly so that other potential Printbest users are clear on our offerings and limitations?
Are there specific areas you are looking to print on that we are not currently offering?
Please reach out to support@printbest.com with the additional information.
Your feedback is valuable and will help us to make things better for our clients and potential clients like you.
If we can be of further assistance, don't hesitate to reach out.