Printful: Print on Demand , Počet recenzí: 5 925

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 83 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
Datum úprav: 21. prosinec 2018

UPDATE: 24 hours after fulfillment was promised and no movement. The new customer service rep was unaware there were any problems and nothing had been flagged for review or production.

ORIGINAL: Great software, lousy fulfillment. We have used Printful several times this year for several hundred shirts. Their integration, set up, software, etc. is all amazing. It just works like it should. The problem is with fulfillment. For the holiday season we had several orders placed on hold for issues. When the issues were resolved, Printful just left them on hold. Several chats, emails and calls later — still on hold. Customer service rep couldn't tell us why. She also wasn't sure how to fix it. These customers won't be. getting their shirts in time for the holidays. Also, out of 100 holiday-season orders, we have had five customers sent shirts by other designers. By the time we could get a photo from the customer (Printful's request), the shirts reordered, etc., these customers too will no longer have them in time for the holidays. To the customers, we dropped the ball, not the transparent provider. So, no matter how good the software and set up is, if the customer service and fulfillment behind it falls apart, you need to find another print-on-demand provider.

VinceTaj
Spojené státy
Doba používání aplikace: Téměř 4 roky
29. prosinec 2016

I LOVE IT! I can drop ship my own branded merchandise! No more expensive inventory.

Quirky Camper
Spojené státy
Doba používání aplikace: 2 měsíci
20. červen 2018

I think that this app is wonderful! I'm no where near being a tech savvy person, but this app walks me through the whole process and even add helpful videos to guide me along the way. They even sent me an e mail because I wasn't charging the proper taxes for my products and my store isn't even open yet. To me that speaks volumes to Printful's desire to see me and assist me in succeeding in my up and coming E-commerce Store. Thank you Printful.

Jesus Branded Clothing Company
Spojené státy
Doba používání aplikace: 2 měsíci
8. prosinec 2020

The order was charged, and they did not ship after 15 days. After 15 days I contact and they said it was out of stock. Did not have any email, notification about that?

99 Wake Up - (MT VN)
Vietnam
Doba používání aplikace: Téměř 4 roky
Vývojář Printful odpověděl 8. prosinec 2020

Hey there,

Thank you for sharing your review with us! We're sorry to see your order experienced a fulfillment delay!

I was able to locate the order and I see we had a stock delay from one of our suppliers. For products that are "restocking" we don't send an email notification. Please feel free to take a look at "What do the tags in my order view mean?" FAQ here: https://help.printful.com/hc/en-us/articles/360014068199-what-do-the-tags-in-my-order-view-mean-

I will follow up with you personally with more information and hopefully, we can work something out! :)

-Lauma

29. leden 2022

Awesome app easy to use bit pricy but i love it.I most definitely would recommend for people to use

Everything Love
Spojené státy
Doba používání aplikace: 2 měsíci
15. únor 2019

Thank you Printful , we are please with the printing quality. Thank you for doing your best to improve your services, this shows professionalism. We look forward to doing more orders with you. We are a business that hold the standard of good quality, and pleasing our clients at a high rate. Therefore, your service is valuable to us, and we appreciate it.

Smiley Comforts
Kanada
Doba používání aplikace: 2 měsíci
23. červenec 2018

Hands down the best service on the market! Perfect for start ups and can be used not only for start ups! Perfect app and I highly recommend it

Boostyms
Německo
Doba používání aplikace: 2 měsíci
15. září 2020

Great service and great prices. Looking forward to scaling my clothing brand with printful! Highly recommended.

labeled_us
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Printful odpověděl 16. září 2020

Thank you for your positive review! We're so happy to hear you are enjoying our services! We look forward to a long-lasting collaboration!

-Lauma

18. únor 2019

So far it's been great, the mockup generator has helped very much, I've already started to get sales.

Karoshi United Sportswear
Spojené státy
Doba používání aplikace: 2 měsíci
22. říjen 2018

Printful is one of the easiest apps to use and their products are top notch, especially their pillows. I have used their service on multiple different platforms and only ever had one problem that they immediately fixed. (A t-shirt was sewn wrong and they were very quick to replace it.) Customer service is always prompt with answers. If you are new to drop shipping your own designs, this company should be your first choice.

Ivy and Bat
Spojené státy
Doba používání aplikace: Asi 2 měsíci