Printful: Print on Demand , Počet recenzí: 5 957

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 83 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
30. březen 2017

Great Job so far, extremely easy to use and great selection of products and design choices.

Viewful
Spojené státy
Doba používání aplikace: Asi měsícem
18. červenec 2020

I am new at dropshipping and wanted to try Printiful, I am not pleased with the lag-time (waiting 6 weeks). My few loyal customers that I generated, skipped out and said they would not re-order because of the unacceptable time lag after order submission, poor stitching, and an obvious unprofessional effort. I am pleased with the printing and designing for my logo and shirts.
If you are serious about your business, I would not recommend using this platform. It is great for those who are building a hobby.
Respectfully,

Customer

SoloweShop
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Printful odpověděl 20. červenec 2020

Hi,

Thank you for your review! We're sorry to hear that your experience with us has not been the most positive, but I hope we can improve it moving forward!

Due to the situation with Covid-19 and an unexpectedly high order volume, we are experiencing fulfillment delays at the moment. We are hoping to return back to our regular 2-7 business day fulfillment time frame as soon as possible.

We'd like to ensure the quality of the products, as well as our services, are up to Printful's standards. I noticed our team is already in contact with you about the product quality concern.

If there's anything we can help with or if you have any concerns, feel free to contact us at feedback@printful.com anytime!

-Lauma

26. březen 2019

Like this app for quicky creating short mockups for sale using pre-made designs. Making my life a whole lot sweeter.

The Yasyszcjosh Store
Kanada
Doba používání aplikace: Asi měsícem
21. srpen 2016

Awesome app, cant wait till they get many more of their products in the builder. Makes life alot easier to list products. Overall highly recommend!!!!!

Myhometeez 2
Spojené státy
Doba používání aplikace: Asi měsícem
16. říjen 2021

I use this constantly to send all products made from printful over to shopify. It is the most seamless process ever.

SZN Enterprises, LLC
Spojené státy
Doba používání aplikace: Asi měsícem
18. červenec 2022

I used this app to help better my clothes and content output. We as website builders need more outlets like printful to better our brand and websites.

INVE$TED.COM
Spojené státy
Doba používání aplikace: Asi měsícem
3. červen 2021

I've used this app the first store I had and it did great. Even better this time around. This why I give them my five star review

TheWilsonsWay
Spojené státy
Doba používání aplikace: Asi měsícem
13. únor 2019

I've been using them for small batches for months now, with mostly good results, but a few hitches. In terms of apps, this is probably the better ones on the market currently, with some great resources and a decent selection of products and printable areas. I'm mostly happy with the results of my DTG prints, and have moved to testing their other services. One major issue that I would love to see addressed is the fairly arbitrary method of dragging and dropping artwork onto a sample product image in order to set the printing placement. If you are doing prints in varying colors (say a black logo on white shirt as well as white logo on black shirt), you will have to create two entirely different entries. Because the drag and drop method is small, vague, and has snapping on edges, AND this is placed above a placeholder mockup image (which differs between all products - even amongst t-shirts), placement of artwork is largely a guessing game and requires some test ordering to get right, and has a large margin of error when trying to make variants of the exact same design.

In terms of customer service, I've had mixed results. When one shirt arrived blurry, I had apprehension over the fact that customer returns and refunds are determined by photos; when I sent pictures of the blurry shirt, it only looked like a blurry photo and customer service admitted that their initial determination was that it was totally fine. But after showing to them the differences in quality between shirts in the same order, they refunded the amount and I was very pleased with the whole exchange. Soon after, however, I had a large order get put on hold. If your order is through their app and not pushed from Shopify, you will not receive an email notification about the status; you will need to check on these orders manually by going to their site. If the order is still pending, the app allows you to modify an order, and I attempted to use this feature to remove the item which was holding up the order, as well as pay for expedited shipping to compensate. The change was saved in the app but never appeared, and so the next day I messaged customer service to confirm it went through. Over the next 3 days, I had messages and emails from 3 different customer service reps, none of whom answered or even seemed to read my inquiry (2 of them merely copy and pasted the initial automated hold message from the app and nothing more). At the end of it I entirely gave up on expediting, as every interaction with a customer service rep has caused me another day in delays for the hundreds of dollars in product I ordered. I can understand the order change being lost at first, but it's very disappointing to have to deal with multiple reps and not have a single one of them address my actual questions - and that's the kind of issue that might make it or break it for any merchants looking for a solid and reliable relationship with their manufacturer.

Rage Quit Store
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Printful odpověděl 7. březen 2019

Hi! Thank you for your review, we highly appreciate it!

Thanks for elaborating on your experience with the drag&drop method! If the print file that you are uploading to the products isn't in the respective dimensions for the specific print area, the placement of the design may differ on the variants since you would have to set the design manually each time. We suggest creating the print file in an image editing program, add your design to it and you can then upload the file to your products. The design will have the same placement because it's already set in the file. Our print file templates can be used for creating these files (find them by going to the Products & Pricing page -> choose a category -> choose a product and go to its page -> scroll down to Print file guidelines).

Regarding your experience with our support team, our agents will certainly try to provide accurate information relating to your situation and any questions. We want to make sure that information regarding holds is available to our user and they can make the necessary adjustments to their orders. However, our team should certainly respond to any other questions you may have.

Since we don't require to have the product shipped back to us in order to review any concerns about the quality, a problem report with photos would be required for us to further investigate the order. Sometimes it may be difficult to represent a concern via photo and this is why we may ask for additional photos so that it is easier for our team to understand what may have happened with the product and help resolve the situation.

We are working on improving our customer support as well as other processes in Printful regularly and user feedback is important in these matters. We love to hear about how users like our interface and services as it helps us see what and how we can still improve to make Printful even better.

Thanks again! In case you have any suggestions or feedback, surely contact us at feedback@printful.com!

18. listopad 2019

Very easy to use and excellent mock-ups for Marketing, especially for making ads for Facebook. Highly recommended.

Clingy Mommy Shop
Filipíny
Doba používání aplikace: Asi měsícem
19. srpen 2022

É muito fácil de trabalhar com a aplicação. Rápido e eficaz. Printful tem roupas de qualidade excelente, principalmente os bordados

Beltiez
Portugalsko
Doba používání aplikace: Asi měsícem