Reseñas (6.458)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
27 de junio de 2022

I have only had one order but I find your services very easy to use. so many options would love to see more items though.

Emmert Designs
Estados Unidos
Alrededor de 2 meses usando la aplicación
5 de septiembre de 2022

I would rate it five stars because they have different products that you can add to your store and the product is automatically added to your store.

Vibe High Tribe
Estados Unidos
Alrededor de 2 meses usando la aplicación
18 de julio de 2017

I would not recommend this service. We have used Printful to fulfill our t-shirt, tote bag & etc orders. Approximately one out of every five items has an issue, whether it is a poor quality print, crooked print, missing graphic or off-center. They are very easy to work with when it comes to customer service, but their quality control leaves much to be desired. We are currently shopping other fulfillment companies because we can no longer trust Printful with our orders.

Bink Visual Studio
Estados Unidos
Alrededor de 4 años usando la aplicación
Fecha de modificación: 7 de diciembre de 2020

Honestly, I'm considering switching POD suppliers. I understand delays happen and especially this year, but their fulfillment estimates should be updated to reflect that. Customer service is one of my top priorities but I don't want to expand my POD product line if I can't give customers reasonable shipping estimates. They need to vet their Backup facilities better or hold them to higher standards. We should be able to get a relatively firm fulfillment time on products to tell out customers. For example current phone case fulfillment is supposed to be 2-5 days. I have orders made recently in the last few days that have been fulfilled and shipped without problem, but then am having to constantly chase an order made weeks ago that is now double that deadline and they can't tell me why it isn't fulfilled or when it should be. Exactly how would you like me to convey to my customer they they were the random unlucky order that got sent to a possibly poorly run or disorganized or overworked backup facility and now there's no clue when they might receive their order and no timeline information being communicated to give them? That's not acceptable Printful. My #1 priority with POD is that you fulfill and ship within the timeframe you estimate or at least reasonably close to that or at the bare minimum can explain how backed up you are. EDITING TO update: Two days later, dozens of chats and messages over the last few weeks and STILL no shipment. Beware anyone who likes to ship things to customers in a timely manner. (Or at least give the customer some sort of a timeline)

valerietylercollection
Estados Unidos
Alrededor de 4 años usando la aplicación
Printful respondió 7 de diciembre de 2020

Hey there,

Update, 12/09/2020:
We're sorry to see the order is still delayed at our backup facility. Our teams are closely communicating to help you get this order out as soon as possible. We have also issued a full refund for this order back to you for all the inconvenience this has caused you!

Thank you for sharing your review with us! We are sorry to hear your order experienced a fulfillment delay. During these times, we cannot guarantee a set date on when your orders will go out based on the fulfillment facility, order queues, stock availability, and so on. Our fulfillment estimates are subject to change, but we'll do our best to advise our customers as much as we can.

We see you have been in close contact with our support team in relations to this particular order. It seems that this is a unique case and you should not expect your orders to be delayed this much. We hope to resolve this as soon as possible!

-Lauma

28 de octubre de 2022

Sehr tolle Sachen und einfache Bedienung des Stores. Preislich alles Top und schneller Versand zu den Kunden!!

AYYCHIP
Alemania
Alrededor de 2 meses usando la aplicación
2 de noviembre de 2020

Customer service is horrible! It was much better pre-Covid when you could speak to someone. I've had stock issues and I keep sending screenshots and explaining the problem and the reps keep bringing up a totally separate item which has nothing to do with what I'm talking about. It's like I'm talking to myself.

Crimson and Clover Studio
Estados Unidos
Alrededor de 4 años usando la aplicación
Printful respondió 3 de noviembre de 2020

Thank you for sharing your review with us, we are so sorry to hear your time at Printful has been unpleasant lately, but we hope to improve it moving forward!

I was able to find your inquiry and I truly apologize for the miscommunication on our part, we'll investigate this internally to improve our services.

I have followed up with you directly to gather more information and hopefully find a solution to your problem.

-Lauma

Fecha de modificación: 2 de marzo de 2022

I like the APP it was really helpful and I believe it can only get better. I just wish it would take discontinued items itself. Very easy to sell. I love it ;

Afro Space
Estados Unidos
Alrededor de 4 años usando la aplicación
28 de julio de 2019

Really useful and intuitive and straight forward. Economical plenty of plug ins and the payment system works well. Fast site speed

Teesed A Lot
Estados Unidos
Alrededor de 4 años usando la aplicación
24 de noviembre de 2020

Printful is the absolute best! Easy to use, with so many options for my store. Customer service is friendly & efficient, as well. They have everything you could possibly want or ask for.

Wisdom Junkie
Estados Unidos
Alrededor de 4 años usando la aplicación
15 de enero de 2017

This app is awesome!! Customer care team is very helpful, easy to set up, handles all your shipping needs, & most importantly your customers are receiving great quality products! Looking forward to new products. Great job Printful (Idea Bits LLC)

Lucalegacy
Estados Unidos
Alrededor de 4 años usando la aplicación