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para iniciar es muy complicado pues diseñar las prendas para que se las impriman es muy complicado, hasta ahora no me he podido entenderla por eso no he abierto la tienda al publico.he querido diseñar mi logo con sus eslogan y ha sido imposible para subirla a mi tienda
¡Hola!
Gracias por su comentario. Lamentamos que tenga problemas para crear sus productos. Póngase en contacto con nuestro equipo de asistencia en support@printful.com o en nuestro chat en vivo y estaremos encantados de ayudarle.
There are much cheaper ways out there to print shirts. The prices are a joke, a shirt with Amazon cost me 11€ and Printful is charging 23€. Same with other print on demand websites there are much cheaper ways to print the prices are a joke. And I’ve never ever seen somebody who needed such prove of a VAT ID, I sent them my VAT number and a proof of the European Commission. My name is in the shop. The name matches the VAT information at the European Commission. The invoice is on my name so what’s the matter with it? Do you want to just annoy people?
Hello!
Thank you for your review and for sharing your honest feedback.
We absolutely understand that product pricing is essential for you as a store owner and for your business.
While our prices might be slightly higher compared to some other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, some other nice touches like branding options for your packing slips and other services.
To ensure that the VAT and other taxes are calculated properly and charged where necessary, we require all documentation to be uploaded to your Printful dashboard. If you're experiencing any trouble doing so, please reach out to our payments team directly at compliance-support@printful.com and they will be happy to help you.
I have sold 2 shirts that were both going to Indonesia but they never made it to the customer because when I checked the carrier link there was no address to were the shirts were going. I had to call Printful and they said that the customer had to go to their closest shipping center to pick up the shirts. Wtf, I specifically had the address and everything filled out but Printful didn't bother to pass on the address to the shipping company for some strange reason.
I'm not really sure about this app but I am having so much difficulty with it. And their customer service is so inefficient. Very disappointed with this.
Hi! Thank you for your review! We're sorry to hear that you have experienced some difficulties with our platform and our customer support! It is important to us that the app's interface is comfortable for you to use daily and that our customer support team is there when you have a question. We would definitely want to learn more about your time with us and we see that our team is already in contact with you finding out further details.
Update: Unbelievable! As a graphic designer, I create custom artwork for my products and after weeks of painstakingly creating FANNY PACK designs (top, bottom, back, pocket, ect) they NO LONGER ARE FULFILLING ORDERS ON FANNY PACKS because of "production time". Now I have to CLOSE A STORE NOT EVEN OPEN YET! I'm in shock right now. I'm so mad I could burst. This company is unorganized and amateur. People can make hundreds of hand sewn masks in a day and you can't even produce a fanny pack...
Long wait times. More than 20-30 days and I could just use Ali to e-packet already made ones... American Apparel is very cheap material. Also, EXPENSIVE. I can't turn a reasonable profit for a $24 dollar PRE-PRINTING cost. A fanny pack was $24 dollars and I can't sell it for more than that - its a cheap fanny pack, not diamond encrusted. They got the fanny pack for probably less than 2-5 bucks, quadruple what they charge. It's a CA run company, so terrible customer service. Currently searching for a new vendor...
Thank you for your review!
We are truly sorry to see that your experience with us has not been great, but we hope that you will give us a chance to improve it moving forward.
Our fulfillment times are currently delayed due to the global pandemic and a growing order volume, however we do hope to bring them back to our usual estimates of 2-7 business days for apparel orders and 2-5 business days for non-apparel products, averaging out at 4 days in fulfillment, soon enough! You can see our most recent fulfillment estimates here: https://www.printful.com/covid-19
We also truly appreciate your feedback on our fanny packs and will take it into account whilst working on future updates for this product.
This product is made on-site at our fulfillment locations, you can see a showcase of what that looks like here: https://www.youtube.com/watch?v=SzQ-2MPurhM
It is also important to note that a portion of the product costs goes into providing you with a variety of other services like free integrations with e-commerce platforms, ensuring and improving product development, offering technical and customer support, as well as other services.
We also appreciate your feedback on the quality of our customer support and we would like to review your communication with us, however we were unable to locate any chats or emails from your specific store, which is why we will also follow up with you directly via email.
- Vita
Such a disappointing company to work with. Lots of printing issues, weird residue that shows up on lots of the products, massive delays (mostly coming from NC), and TONS of delays due to "restocking" -- we're talking like TWO WEEK delays just for restocking. Will no longer be using this company.
-5 STARS: THIS APP IS ABSOLUTE GARBAGE FOR US CUSTOMERS - DO NOT USE IT. WARNING FOR USA CUSTOMERS - DO NOT USE THIS FULFILLMENT SERVICE.
Not only does their quality of shirts look like it came from a Chinese sweatshop that has chimpanzees running it, the speed of getting your orders getting to your customers is 20x anything they say. These europeans don’t know how to do business, their margins are insane, and they have absolutely no way to contact them or their crumby support. Save your reputation as a business and delete Printful from your Shopify store because its absolute TRASH.
Thank you for sharing your feedback with us, we truly appreciate hearing from you!
We are sorry to see that your experience with us has not been great and hope we can improve it moving forward.
We know that you have been in direct communication with our support team in relation to your concerns. However, we also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible.
Please feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
Great idea, bad implementation. The good reviews on here are from people who have never seen the finished product or are ignorant to printing.
50/50 on customer service and the print quality is horrible. For the price you would hope for high quality. Unfortunately to save a couple bucks their printer is set to use minimal ink and it shows on the final product.
If you don't care about quality and are not looking for much profit this is a great resource for you. If you want quality, strike a deal with a local screen printer, the smaller shops are always willing to bargain and you will pay a 1/5 of what these guys charge. That adds up quick, after selling 5 shirts through Printful and turning a meager 20 to 30% profit you could have bought locally and made an 80% profit margin and paid 1/2 for shipping.
Shipping is $5 for a shirt! I pay $2.50 myself and they have bulk discounts!!
The little profit you get is still getting whittled down.
I hope someone else does this right, I could really use the service!
I am sad to report I was very disappointed in getting an account with Printful. I read all these great reviews and high expectations and when I got my clients 1st order it was wrong. They order a men's small. The shipment came in as a youth small. Very disappointed. Looks like we will be not using this company no more.
Hi there!
Thank you for taking the time to share your concerns.
We're truly sorry about your experience but please know that we take full responsibility for any errors on our part. Please contact our support team at support@printful.com so we can rectify the situation. Hope to hear from you soon!
Awful customer support been trying to get order shipped for almost a month now and they just give me the run around. Also the prints are not the best quality and the tshirts come in smelling like vinegar.
Thank you for sharing your review. I'm truly sorry to hear that there has been an issue with your order! We'll make sure to follow-up with you regarding this order and assist in resolving the situation.
We would also like to check in with you about your experience with our print quality. However, there may be a vinegar-like scent to the DTG printed products and this is completely normal. The scent comes from the pre-treatment solution we use for printing which helps the ink to adhere to the product and last a long time. The scent will wash out after a single wash.
We'll follow-up via email shortly regarding your order.
- Zana