Reseñas (6.389)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
26 de noviembre de 2022

It really makes it easy to create products. It is such a time saver, I can literally do two things at once, create and list. I'm glad it is easy.

Trashee Tees
Estados Unidos
2 meses usando la aplicación
Fecha de modificación: 13 de diciembre de 2022

i will Recommend this for every body who think to start a new Clothing Brand,
but little bit expensive.. but products are very good

BRITBUNT
Reino Unido
2 meses usando la aplicación
14 de agosto de 2018

I absolutely LOVE it now that I have the hang of it. I was setting it up for a true Music Merch shop...and now there is sure to be an offshoot shop for a friend who has been helping me out. Top Notch!

Louis Tillett Music
Australia
Más de 5 años usando la aplicación
3 de diciembre de 2019

Ran about 4 samples different quality of shirts/ inconsistent with colors. Even had them redo my design. Black looks faded on white shirt. The labeling & packaging are good. It's alot of incentives to leave a good review stay woke people.

SuperiorDaily
Estados Unidos
Más de 4 años usando la aplicación
Printful respondió 5 de diciembre de 2019

Hi, thank you for your review! I'm sorry to hear that there has been some inconsistency with colors! There is no white underbase (a layer of white ink applied before the actual colored ink is printed) used for white garments, therefore, the outcome may appear differently when compared with colored/dark shirts. It is possible that the color of the garment might slightly affect the result of the print, but we would definitely like to check closer with this.

We will follow-up with you via email to gain more details about your experience with the products and the print quality!

- Zana

11 de junio de 2020

I am a little discourage with the timeframe on the shipping my products. When my customer completed their order there was message regarding the due to COVID-19 shipping may take up to 6 weeks to get their order. I am hoping my customers won't get discourage over the long process to get their order.
I have to say so far the process of designing and getting my product up and ready is great!

CLXAPPAREL
Estados Unidos
Más de 3 años usando la aplicación
Printful respondió 12 de junio de 2020

Hi, thank you for your review, we really appreciate it! We certainly apologize for the longer fulfillment times at the moment! For some product categories we are still encountering delays in production, but we hope to catch up with the order volume soon. We also still recommend referring to the current estimated fulfillment times on our Covid-19 updates page: https://www.printful.com/covid-19. We hope to see the situation normalize soon, so we can continue providing fast print-on-demand services to our users!

We are happy to hear you enjoying the process of designing and adding products and we look forward to improving this process with more features in options in the future!

Thanks again for your review and for your patience during these unusual times! If there’s anything we can help with, be sure to contact us at feedback@printful.com anytime!

- Zana

Fecha de modificación: 21 de diciembre de 2018

UPDATE: 24 hours after fulfillment was promised and no movement. The new customer service rep was unaware there were any problems and nothing had been flagged for review or production.

ORIGINAL: Great software, lousy fulfillment. We have used Printful several times this year for several hundred shirts. Their integration, set up, software, etc. is all amazing. It just works like it should. The problem is with fulfillment. For the holiday season we had several orders placed on hold for issues. When the issues were resolved, Printful just left them on hold. Several chats, emails and calls later — still on hold. Customer service rep couldn't tell us why. She also wasn't sure how to fix it. These customers won't be. getting their shirts in time for the holidays. Also, out of 100 holiday-season orders, we have had five customers sent shirts by other designers. By the time we could get a photo from the customer (Printful's request), the shirts reordered, etc., these customers too will no longer have them in time for the holidays. To the customers, we dropped the ball, not the transparent provider. So, no matter how good the software and set up is, if the customer service and fulfillment behind it falls apart, you need to find another print-on-demand provider.

VinceTaj
Estados Unidos
Casi 4 años usando la aplicación
Fecha de modificación: 22 de febrero de 2020

I've used Printful for 4 years and while their Shopify integration and online interface is top notch, easy to use and far superior to their competitors, their products and service are a mixed bag. You definitely have to test individual items and stay on top of every order. Some things, like their unframed prints, are great. Other things, like their shirts, are not a quality I could comfortably charge anyone money for. Still others, like hats, are sometimes great, and sometimes bad. Their biggest struggles seem to be customer service and shipping, which have gone drastically downhill in the last year. Customer service, if for anything more than a replacement for a faulty order, often seems to have language issues in understanding details and situations, leading to days of back and forth before getting resolved or given up. Packages often take longer to deliver and seem to disappear for a day or two in the midst of tracking their progress, especially since they have switched to DHL. Orders from California are almost always good, those from North Carolina often seem to have more problems. When an order arrives faulty, they do make it up quickly with a replacement or refund. That said, these are the big guys with tons of customers. They've been around longer than their competitors and aren't going anywhere, but it feels like they keep growing and somehow never get over their growing pains. They aren't awful; they're worth using, but be sure to test each product first, and don't rely on them as your only product source.

OsoPorto
Estados Unidos
Más de 5 años usando la aplicación
Printful respondió 22 de febrero de 2020

Thank you for your review, we appreciate your feedback!
The quality of our services and products is very important to us, which is why we're sorry to hear that your experience with us has not been fully positive.
Our platform is constantly evolving and we take your feedback into account while we work on improvements to the services and products we offer.
We do suggest ordering product samples with your designs on them before you offer them in your store, in order to evaluate the product and print quality. This is why we offer monthly sample orders with a 20% discount and free shipping to select destinations.

Be sure to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!

- Vita

8 de diciembre de 2020

The order was charged, and they did not ship after 15 days. After 15 days I contact and they said it was out of stock. Did not have any email, notification about that?

99 Wake Up - (MT VN)
Vietnam
Casi 4 años usando la aplicación
Printful respondió 8 de diciembre de 2020

Hey there,

Thank you for sharing your review with us! We're sorry to see your order experienced a fulfillment delay!

I was able to locate the order and I see we had a stock delay from one of our suppliers. For products that are "restocking" we don't send an email notification. Please feel free to take a look at "What do the tags in my order view mean?" FAQ here: https://help.printful.com/hc/en-us/articles/360014068199-what-do-the-tags-in-my-order-view-mean-

I will follow up with you personally with more information and hopefully, we can work something out! :)

-Lauma

29 de enero de 2022

Awesome app easy to use bit pricy but i love it.I most definitely would recommend for people to use

Everything Love
Estados Unidos
2 meses usando la aplicación
15 de febrero de 2019

Thank you Printful , we are please with the printing quality. Thank you for doing your best to improve your services, this shows professionalism. We look forward to doing more orders with you. We are a business that hold the standard of good quality, and pleasing our clients at a high rate. Therefore, your service is valuable to us, and we appreciate it.

Smiley Comforts
Canadá
2 meses usando la aplicación