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I've used this app in the past with a lot of luck. I'm not certain what's changed since using it again other than now fulfillment is happening out of NC. Two out of my first three customer orders have needed to be redone. One was missing an entire side and had the label printed on the front. The second order was on a tee that the stitching missed the seam entirely and had a hole in the shoulder as it was not stitched together.
It's apparent Printful is having QC issues or not doing QC at all. This makes it difficult and rather embarrassing to launch a brand using this company right now.
Thank you for sharing your review! I'm very sorry to hear that your orders have encountered quality problems! We do have QC teams working at all our fulfillment centers and each item is reviewed before it is shipped out. However, human errors do happen and some issues may not be noticed at first and we understand that it can create an unpleasant situation. It is important that our customers report any quality concerns to us, should there be any, so that we can take a closer look into what happened and help resolve the situation, and how the same issue can be avoided in the future. We definitely take your reports and feedback seriously regarding product quality concerns as they help us recognize problem areas and improve the quality of the fulfillment process.
I see you have submitted a problem report for your orders and we’ll make sure to follow-up shortly.
- Zana
Amazing service. Integration with Shopify is running smoothly. My mind is blown by the possibilities. Keep up the good work.
Very good app for Shopify. It lacks a system to put several products at the same time
Quick and easy to use, can't wait till all the products are on the app!
This app is awesome! It makes adding products and images to our site a breeze! It saves a ton of time so we can focus more on creating t-shirt designs and marketing our business! I absolutely love it!
An amazing and easy app to organize my products. High recommend for anyone starting a small business from their home.
Great integration. Responsive customer support. Big product variation to choose from. Print and embroidery quality is good.
I love this App! On point, easy, convenient and great range of products for your store. Learning plenty and enjoy designing on the app x
The best dropshipper! I've tried a lot and Printful has the best selection and highest quality products at a great price!
The interface is seamless and customer service is very responsive. Deliveries are timely. Communication regarding orders via the app are also clear.