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Shocking customer service. Fulfillment far to long, delivery over a week past the estimate and still Printful not willing to chase where and why its taking so long. Customers are agitated with the timescales. Do not Use!
Thank you for your review!
We're sorry to hear that your experience with us has not been great, but hope we can improve it moving forward.
Unfortunately, the global pandemic has also hit CA and NC, which is where we have two of our fulfillment locations and the government has issued the "Safer from Home" orders, which means that we've had to limit our production at these facilities and distribute incoming orders to our other (MX and EU) facilities, as well as look for backup facility options.
You can see our latest Covid-19 updates and fulfillment estimates here: https://www.printful.com/covid-19
The carriers we work with have also reported seeing delivery delays across the entire industry, as this global pandemic is affecting everyone.
We're doing the best we can to ensure that all of our customer orders still get fulfilled in a timely fashion and that every issue that's presented to us is quickly assessed and met with a solution, keeping the health of our employees, as well as our customer businesses in mind, we'll weather this crisis together!
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!
- Vita
I have some designs, but every time I try to re-used an old design with a new color, I need to re-create the design completely from scratch and they never are exactly the same.
The customer chat support are of not help either. The chat person "Liva B." excuse was "This is how our system works.."
Hi, thank you for your review, we really appreciate it!
I'm sorry to hear that you have encountered some difficulties with our platform. Currently, when adding a new variant to an existing product, the design would also have to be re-uploaded. This is in case a user would like to use a different design for different product variants, however, of course, the same design, as on the other variants, can be used as well.
I can understand how this process may not be completely comfortable when adding new variants to existing items. I have forwarded your feedback to our team for further consideration on improvements for this feature.
We highly appreciate your feedback and if there's anything else you'd like to share about your time with us, be sure to contact us at feedback@printful.com.
- Zana
The program is great. it could use more dress and swimwear patterns. It can use more handbags and guayabera shirts for us to design. Can you add blanket patterns to design?
Thank you for your review, we appreciate hearing from you!
You can use our Mockup Generator to create your designs with the help of our sample designs, clipart, text generator and also colour backgrounds.
We do appreciate your suggestions and feedback on the features we offer, which is why I invite you to add your ideas to our feature requests for a community vote: https://www.printful.com/feature-request!
I hope you also feel free to reach out to us at feedback@printful.com with any feedback, as well as questions or concerns you may have!
- Vita
This app helped me so much. I didnt know Any skills to start T-shirt business. Must Try! must have! its worth it 100% if you commit to it!
Awesome app, great service! Easy to use and high quality! Very satisfied and will be using them for a long time!
My advice to anyone thinking about building Printful into your business model is to AVOID AT ALL COSTS. Inconsistent quality and general incompetence across the board really makes me regret the countless hours and thousands of dollars I wasted on them. Best case scenario: you'll be able to easily produce amateurish clothing and overpriced prints to support your hobbies. If you take yourself, your business, or your brand seriously at all, you won't be happy... Worst case scenario: they cause irreparable damage to your brand in the eyes of your customers. DON'T DO IT!
Is just the best... with the all over printing and the prices, I have not found one like it.
Great Apps >>>>>> Great Jobs >>>>>>>>> Great Profits.
Great Work to Assist our Store.
Thank you for your interest :)
MAN!!! This app is so AMAZINGLY EASY TO USE AND I WOULD RECOMMEND IT TO ANYONE!! I LOVE YOU PRINTFUL!!!
Incredibly fast, thorough, and sharp as a tack.