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I love how easy it use to select and customize on-demand products. I’m literally filling my store with this stuff
It's been one month exactly since I placed my sample order. And the tracker says it's not even in my country yet, so it seems to work only inside the US. Definitely can't offer anything from Printful to my customers. Hope at least to get the stuff I paid for. The support is silent.
We spent so much time to create the products, so it's a total disappointment.
UPDATE:
The developer refunded my order, thanks a lot for that. However, failed international shipping (prepaid!) is a big issue, and I had to cancel several customers orders, because of that. I didn't get the order at all. I wouldn't recommend using this app for international shipping. Even orders from China were never a problem like that.
Very easy one you get the hang of it
Very useful & easy to deal with
i used the app and i was mind-blown, its amazing how easy this app is to use. it need some note 8 and note 9 cases.
I run half my of my store just by using this app. I absolutely love it. Easy to use, lots of different choices for products, and I've already made t-shirt sales without really even trying. Phenomenal app.
I Would love to have more options to EU and more Seasonal Items. Also more options voor designing on the app self. Further it is very great to work with!
This app is easy to install and it is easy to create new products. The problem: When people ORDER. I had a client order a t-shirt (a t-shirt!!) in early May. After several weeks, I wrote to them. They blamed Covid-19 for the delay and said it would be a month (for a t-shirt...'cause they first have to do research and INVENT the t-shirt). THEN, they said THAT type of mystical t-shirt was out of stock. TWO choices: cancel order or change the order. I changed the order. Now, one month since the original order, I was told that I am looking at late JUNE for the order to be fulfilled.
The customer service was prompt (I will grant them that) but a bit condescending. In all, this has been VERY disappointing. I am ACTIVELY exploring other options.
Hi there, thank you for your review, we appreciate hearing from you! I’m sorry to hear that your experience with us hasn’t been the most positive so far, but I hope we can improve it moving forward!
Due to the situation with Covid-19, we are still encountering fulfillment delays and for DTG printed items, the current fulfillment timeframe estimate is 23-28 business days in the USA. We are seeing these delays due to the various state restrictions and an increased order volume, which we were not expecting at this time. We are hiring more production staff and up-scaling our printing tech, to help us fulfill orders faster, while keeping the health of our employees at our facilities in mind. Fulfillment delay is expected for the time being, but I hope we can catch up soon!
I am sorry to hear that the order also encountered an out of stock item, I definitely understand how this can make the situation more unpleasant. We do notify our users as timely as we can in case there is an issue with the stock for an item, but rarely, we may not receive information about the stock of the items being as early as we’d like, but we would still notify you timely.
When you are making changes to an order, the order’s estimated fulfillment timeframe will reset, which means that the order will be pushed back to the end of the queue at that moment.
I can definitely understand how these events can add up to an unpleasant experience for you and we sincerely apologize for this. We understand that timely fulfillment is important for our users and all of our teams are working hard to fulfill orders as quickly as they can.
I will follow up with you via email as well and we’ll work on fulfilling your order as soon as possible!
- Zana
This is my go to for drop shipping. The prices are decent, the quality of the product selection is not your basic quality material.
It does not give options for the mock ups as far as Caucasian, African american, and etc. Not all business' are targeted toward white people