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-5 STARS: THIS APP IS ABSOLUTE GARBAGE FOR US CUSTOMERS - DO NOT USE IT. WARNING FOR USA CUSTOMERS - DO NOT USE THIS FULFILLMENT SERVICE.
Not only does their quality of shirts look like it came from a Chinese sweatshop that has chimpanzees running it, the speed of getting your orders getting to your customers is 20x anything they say. These europeans don’t know how to do business, their margins are insane, and they have absolutely no way to contact them or their crumby support. Save your reputation as a business and delete Printful from your Shopify store because its absolute TRASH.
Thank you for sharing your feedback with us, we truly appreciate hearing from you!
We are sorry to see that your experience with us has not been great and hope we can improve it moving forward.
We know that you have been in direct communication with our support team in relation to your concerns. However, we also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible.
Please feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
Amazing service. Integration with Shopify is running smoothly. My mind is blown by the possibilities. Keep up the good work.
Ordered a sample, it came back as expected, and in a timely manner. I'll come with further review after I launch and get a few orders in. So far, so good.
Thank you for your review!
We hope that your experience with us is nothing but positive and look forward to our ongoing collaboration.
We also wish you a successful launch! :)
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com, we'd love to hear from you!
- Vita
The interface is seamless and customer service is very responsive. Deliveries are timely. Communication regarding orders via the app are also clear.
Great idea, bad implementation. The good reviews on here are from people who have never seen the finished product or are ignorant to printing.
50/50 on customer service and the print quality is horrible. For the price you would hope for high quality. Unfortunately to save a couple bucks their printer is set to use minimal ink and it shows on the final product.
If you don't care about quality and are not looking for much profit this is a great resource for you. If you want quality, strike a deal with a local screen printer, the smaller shops are always willing to bargain and you will pay a 1/5 of what these guys charge. That adds up quick, after selling 5 shirts through Printful and turning a meager 20 to 30% profit you could have bought locally and made an 80% profit margin and paid 1/2 for shipping.
Shipping is $5 for a shirt! I pay $2.50 myself and they have bulk discounts!!
The little profit you get is still getting whittled down.
I hope someone else does this right, I could really use the service!
Increasing my original rating from two to three stars because Printful has made the print files available on paid orders and I appreciate the time they took to respond.
Pros: the design interface is easy to use to make product templates. The packaging once it is sent to your customer is customized with your brand.
Cons: Shipping is not optimal, think about two weeks from order, and it is expensive. There doesn't seem to be any option for expedited shipping unless you are using manual orders. The models for some of their mock-up shots are in awkward positions that don't really showcase the product, or the models are wearing clothing over the product in the mock-ups. You can only download print files that use Printful's free design elements, if you have a paid order for that product. The sizing charts that import to your store for many of the clothing products are based on measurements taken of the product if it is laying flat, including the chest measurement. This makes no sense. Most clothing size charts offer circumferential measurements, its best to build your own using Shopifies MetaFields
Hi there!
Thank you for taking the time to leave a review about your experience with Printful.
Expedited shipping option is available only for manual orders, Shopify’s “Shopify” and “Advanced” plan users. The prices are based on real-time pricing of the carrier, but this option is available when specific technical requirements are meant from the platform (how it is for specific plans).
We do our best to upload new mockups as regularly as possible and we take into consideration all feedback provided from our customers. You can also upload your own mockups to your store or use a third-party mockup generator to better showcase the items you offer.
Please note that print files can now be downloaded from paid orders in your Printful dashboard.
Thank you for sharing your concerns about the sizing charts. This information is provided by the manufacturers and in most cases you can see both - measurements of the product laid flat and the body measurements to ensure the best possible fit.
We appreciate you sharing these points as we are constantly working on improvements and making Printful easier to use. Thank you!
Overal great app. Not much of a selection and price is reasonable.
This app helped me set my 11 and 15-year-old daughters up in their vary own business and we all love it!
J'utilise cette app pour faire pour mon logo, j'y trouve plusieurs des articles mais j'aimerais avoir plus d'article comme les Jean complet et autres....
En tout cas l'app est super, j'adore.
I love it, despite the youth apparel needing more options!