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Printful has been super easy to use and navigate, and the products look really good. They have everything that I need to start my own custom brand dropshipping store!
The developers never added code to update the shopify product image when you need to rearrange a printfile on an existing products. They aren't going to tell you this on the front end either, so be careful because you may end up having to redo a lot of work like I did. Also the support staff don't understand the app and are useless.
Overall, poor. I am writing this review as I am switching to a new POD app. The embroidery is good if you follow their guidelines, which I give credit for, but I did not come to this app primarily for embroidery. I had an issue where I ordered a shirt with white text on black fabric, and the text printed grey. Their way of dealing with the problem was to gaslight me that my t-shirt looked fine and that the text was white enough. I even sent them photos of the text next to a white sheet of printer paper. They replied that a reprint would not change how it printed and that it had printed as expected. As who expected? Certainly not me. So basically I cannot trust them to do my designs justice on a Bella+Canvas tee, their most popular option, and as a result am leaving. They could also have a wider variety of products. Very few hoodie options if you care about material.
Hi there! I'm sorry to hear that you feel disappointed with our service.
Note that due to the specifics of DTG printing method, the white print on a black or any other color shirt may not always look 100% solid and it's natural that some of the garment shows through.
We would recommend ordering color swatches, so you can view how the colors would look like in life and decide which color values would suit best for your design. You can download color swatches here: https://help.printful.com/hc/en-us/articles/360014007700-color-matching-disclaimer
In case there's anything you'd like to share about your experience with us or if you have any questions, surely let us know at feedback@printful.com we'd love to hear from you!
- Elina
Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super
really great service and very quick response.
We just started using this app, but so far I LOVE IT. Set up is easy. Production and shipping of the ordered products are pretty quick too. My favorite part is the updates they provide in production process (when the product is printed, going through quality inspection, being sorted and finally shipped). They have a pretty good select of items in their catalog although I hope they add more items such as stickers and tumblers.
Thank you for your review and suggestions!
Stickers are already in the works, but I'll forward your suggestion of tumblers to our product development team. :)
Feel free to reach out to us anytime you have any suggestions, questions or concerns by sending an email to feedback@printful.com. We'd love to hear from you!
- Vita
Love it so far! Super easy to use. My only knock is the turnaround time is a little slow. In terms of ease of use and how everything is streamlined from shopify to printful without me having to do anything, I can live with the turnaround time. Awesome app!
I've just recently started setting up my Shopify store, and the Printful integration app is working wonders.
Easy to use. Interface allows you to edit from within Shopify and Printful and import with ease. Support is A+++ left a message (after hours) they called back within 6 hours - rep was helpful, resourceful and pleasant. My problem was solved in minutes and everything else is gravy!!! Highly recommend.
Very easy to use! Just import your designs into your Product, drag them here and there, TADA! It's done!