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The new mock up experience is freaking fantastic and very smooth and quick. I hope you can apply the same technique on the rest of the products.
Thanks,
Ayad
store421.com
Awesome and very easy to use! Shipping and turnaround time is excellent! Would recommend to anyone looking for a company to make T-shirts! A++++++++
Great App! User friendly and easy to set up! I run my store off of this!
So cool! Easy to use! Very helpful and useful!
The integration is seamless - everything is up and running instantly. We had no roadblock in the integration process even though we are noobs at this
Fast and effective service. Syncs well with Shopify.
Great.Great.Great.Great.Great.Great.Great.Great.Great.
Some of the products have a load period that often times out. app should also include image solutions for resizing. a bit pricey too. Over all, a GREAT app with wonder help in the chat. Would recommend to anyone wanting to design and sell hands-off of fulfillment and shipping.
its great but i would like to curve;up or down text when desigening and it there were a few more add on;s[.
Thank you for your review, we truly appreciate your feedback!
We are currently working to improve our product generator, so we find your suggestion truly helpful!
Feel free to email us at feedback@printful.com, if you have any other suggestions, questions or concerns, we'd love to hear from you!
-Vita
I would not recommend this app. Printful supposedly inspects the items prior to shipment, but in my case it does not appear that was done. Had a customer not reached out to me it would have cost me more money to correct future orders. I reached out to printful and they refuse to provide refunds for the orders affected. The graphic had a white line to the right of the design which if quality reviewed they would have known that it was obviously not apart of the design. Customer service seems to stick to a script and does not seem to look at the bigger picture when it comes to making things right. They have certainly lost any potential business I could have sent their way. I wish I could post an image of my tee here...
Update 3/3/2020
Zana reached out to me and made amends.
“Hi there,
Thank you for your response!
Thank you for confirming the orders! I have processed refunds for the affected items in these orders and you will find them in your Billing section in Printful (Printful dashboard -> Billing). You can either withdraw the money from the wallet or keep it as account balance toward the next orders.”
Hi, thank you for your review! We're very sorry to hear that there was an issue with the printed items!
Our quality control team will review each item before it is shipped out, however, the actual product and the actual print quality is reviewed to make sure that the product is in great condition. The contents of the actual print may not be reviewed and we cannot guarantee that details within the design will be noticed if the print matches the uploaded print file. Therefore, it is the responsibility of the user to upload print-ready files and make sure that there are no unwanted details included in them, as they will be printed during fulfillment. Of course, in case we do have concerns about the contents of the design, we would reach out and confirm with you.
I see that you have been in contact with our team about this issue, but I will personally follow-up with you and assist with resolving the situation, and I hope we can make your time with Printful more positive!
- Zana