Arvostelut (7 195)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 7 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
27. heinäkuu 2020

-5 STARS: THIS APP IS ABSOLUTE GARBAGE FOR US CUSTOMERS - DO NOT USE IT. WARNING FOR USA CUSTOMERS - DO NOT USE THIS FULFILLMENT SERVICE.

Not only does their quality of shirts look like it came from a Chinese sweatshop that has chimpanzees running it, the speed of getting your orders getting to your customers is 20x anything they say. These europeans don’t know how to do business, their margins are insane, and they have absolutely no way to contact them or their crumby support. Save your reputation as a business and delete Printful from your Shopify store because its absolute TRASH.

Nasa Depot
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Printful vastasi 9. elokuu 2020

Thank you for sharing your feedback with us, we truly appreciate hearing from you!
We are sorry to see that your experience with us has not been great and hope we can improve it moving forward.
We know that you have been in direct communication with our support team in relation to your concerns. However, we also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible.

Please feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!

- Vita

Muokattu 13. tammikuu 2015

Great idea, bad implementation. The good reviews on here are from people who have never seen the finished product or are ignorant to printing.

50/50 on customer service and the print quality is horrible. For the price you would hope for high quality. Unfortunately to save a couple bucks their printer is set to use minimal ink and it shows on the final product.

If you don't care about quality and are not looking for much profit this is a great resource for you. If you want quality, strike a deal with a local screen printer, the smaller shops are always willing to bargain and you will pay a 1/5 of what these guys charge. That adds up quick, after selling 5 shirts through Printful and turning a meager 20 to 30% profit you could have bought locally and made an 80% profit margin and paid 1/2 for shipping.

Shipping is $5 for a shirt! I pay $2.50 myself and they have bulk discounts!!
The little profit you get is still getting whittled down.

I hope someone else does this right, I could really use the service!

CleanNotSober
Yhdysvallat
6 kuukautta sovelluksen käyttöä
24. elokuu 2023

I am sad to report I was very disappointed in getting an account with Printful. I read all these great reviews and high expectations and when I got my clients 1st order it was wrong. They order a men's small. The shipment came in as a youth small. Very disappointed. Looks like we will be not using this company no more.

Blessed by the Minute
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Printful vastasi 27. elokuu 2023

Hi there!

Thank you for taking the time to share your concerns.
We're truly sorry about your experience but please know that we take full responsibility for any errors on our part. Please contact our support team at support@printful.com so we can rectify the situation. Hope to hear from you soon!

30. elokuu 2019

Awful customer support been trying to get order shipped for almost a month now and they just give me the run around. Also the prints are not the best quality and the tshirts come in smelling like vinegar.

Unleash Muscle Fitness
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Printful vastasi 31. elokuu 2019

Thank you for sharing your review. I'm truly sorry to hear that there has been an issue with your order! We'll make sure to follow-up with you regarding this order and assist in resolving the situation.

We would also like to check in with you about your experience with our print quality. However, there may be a vinegar-like scent to the DTG printed products and this is completely normal. The scent comes from the pre-treatment solution we use for printing which helps the ink to adhere to the product and last a long time. The scent will wash out after a single wash.

We'll follow-up via email shortly regarding your order.

- Zana

27. helmikuu 2019

For the love of god please turn off your order notification emails. Not all of us are using you for 100% of our products. I've turned off the notifications but, still, I get an email reminding me that all my new orders aren't synced through you.

Everything TN
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Printful vastasi 6. maaliskuu 2019

Hi there! Thank you for your review, we really appreciate it! We're sorry to hear that you have been having some issues with the notifications! Notifying our users about their orders and other updates in their account is important to us and we encourage enabling the notifications to be up-to-date with your account, however, these notifications can definitely be managed.

Order notifications can be managed for your store and also for your entire Printful account. If you'd like to manage notifications, you can do this by going to the Printful app -> Products -> Settings -> under Stores or My account choose Notifications.
In case you have any non-Printful products in your store, we suggest ignoring these items by going to the Printful app -> Products -> click "Ignore" for the products you wish to be ignored. By ignoring an item, we will not pull it in with an order if it's ordered in your storefront and you won't receive a notification about it. This will also help keep your Printful dashboard more organized with only Printful fulfilled orders.
If you prefer to not ignore these items, you can deselect the notifications for unsynced items in the Printful app -> Products -> Settings -> Orders -> uncheck the box for "Notify about unsynced orders".

We hope this information helps! In case you encounter any problems or have any questions, contact us at feedback@printful.com!

16. tammikuu 2018

Very bad experience, avoid at all costs.
Lost parcels!
Hidden costs!
Unhelpful staff!
Damaged orders!
Slow delivery!
Please, please, please don't use this company.

Pixel Grafter Clothing
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä
29. joulukuu 2020

almost everything is out of stock. gotta go elsewhere to do business. tried to support, but their reputation has been soured since the pandemic began. i cant sell anything using this service at the moment. frustrating. gotta re make my whole store.

Juice Records
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Printful vastasi 30. joulukuu 2020

Hi there!

Thank you for your feedback! We're very sorry your experience using our services hasn't been the best!

These are extraordinary times for all of us, and the current situation with pandemic has caused some stock shortages industry-wise, we are continuously communicating with our stock suppliers and working on improvements. Keep in mind, some items are ordered on demand, which may add to the stock delays or cases when the items become unavailable unexpectedly. We are very sorry for the inconvenience this has caused and we will definitely look into a better way of communicating this with our customers in the future!

Please let us know if you have any additonal questions, concerns or anything else at feedback@printful.com!

- Elina

19. marraskuu 2015

Pros: Easy to use

Cons: I ordered from them twice for a total of 6 shirts. I was only satisfied with 1 of the shirts I ordered. I called and voiced my complaints but they didn't really help me. For example, I sent a tag design to be printed on a shirt, I mistakenly picked a shirt that did not have a removable tag so what they did was print it on the outside back of the shirt. Granted, Printful tells you that they will print on the outside if the shirt does not have a removable tag. But it's pretty lame that no one would think, "hmm. Maybe someone made a mistake and we should notify him before printing a tag with sizes and washing instructions on the outside of this shirt." But no, they printed it and sent it to me. When I tried talking to my personal "guru" that they assign you, he wasn't able to help me at all. No one was. It was basically my fault. Basically, you are treated like a consumer and if you're serious about running a business, that's not a good thing. You need a partner you can work with that will take responsibility for their mess ups and that's just not Printful.

Harvest Sew
Yhdysvallat
5 kuukautta sovelluksen käyttöä
12. kesäkuu 2018

Absolutely Disgusted, NEVER USE AGAIN!

Where do I start? First of all, I ordered a custom all over print t-shirt from them on 21st of May, 2018 as I needed it for June 13th, 2018 The delivery stated that it would take 5-7 days delivery after fulfilment so I was calm and could wait, however it took 4 days for it to be fulfilled and then after that took and another 3 days for it to be sent out! Once it was sent out I received an email on the 28th of May saying that it has been sent out and they gave tracking so I was calm. They also mentioned that I should be receiving the package from 4th of June to the 11th of June which was extremely odd since they mentioned 5 to 7 days after fulfilment.

A few days went past and nothing changed from the tracking, it wasn’t even updating all until the 10th of June (that’s 13 days later!) where the tracking stated that the product was somehow going ‘from’ the country it should be delivered to.

I didn’t think of this much as I thought it was a mistake. A day went past where I checked again (bearing in mind Printful notified me that I should be receiving the package from 4th of June to the 11th of June) and as I checked, I was alerted by email notifying me that my product that I have been waiting for 3 weeks has been sent back to the factory in Latvia due to an issue. I was so furious as I was expecting the delivery on that specific day and after 3 weeks and it still not arriving, I was even angrier.

The fault they mentioned was that my address was invalid! There I thought I made a mistake so I checked the order details and realised that I DIDN’T make any mistake in my address field and that it was perfectly fine. They then wanted me to order it again and pay for the delivery. If the product was any cheaper, I would have just left it and wrote this bad review anyways but the t-shirt costed me a whopping £40 including delivery!

I can’t believe printful did this as it was my first time using them. I am NEVER using this disgusting site ever again! They took 2 weeks to tell me my product has been sent back! Does that mean it was sitting unattended for a week or more before it was sent back?

Long story short, thank you for listening to this review and hope it helped you think twice before you order for them. Also, if you are a country in Europe and are looking to dropship, forget using these lot, absolutely disgusting. Ordered from a European country to another and still isn’t here after almost a month! Imagine if it was a customer, I would have been getting so much hate for the time that Printful were taking up. How would I explain to them that Printful could not deliver after 3 weeks because they finally, somehow realised that there is an issue with the customer’s address?

Gogadjetz
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä
23. marraskuu 2017

My first order has still not been received by my customer nearly 1month after purchase. This is so embarrassing for my brand, their support has been useless in resolving the problem. I thought that they looked professional and had a good range of stock, how wrong... AVOID IF YOU VALUE YOUR CUSTOMERS

Grizzly Guardian
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä