Printful: Print on Demand , 5 928 arvostelua

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 7 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
28. maaliskuu 2018

Killer app, crazy easy to use.

Stoic Prints
Yhdysvallat
Vuosi sovelluksen käyttöä
2. syyskuu 2017

I normally do not write negative reviews but I'm so furious with the horrible fulfillment time that my very first customer is getting, or not getting if you want to get technical. So, basically my very FIRST customer ordered a shirt on Aug. 23rd. It is now Sept. 2nd and the shirt is still in the printing stage. The ship out time on the order says between Aug. 29th & Sept. 1st. So of course now it's the weekend and I suspect at this point it'll be another week. It's come to the point where I feel I have to offer this customer a free product from my other collections due to me and the customers inconvenience. This is completely unacceptable and I keep getting the run around on why it hasn't been printed and shipped yet. They told me the tshirt when printed over 4 times, didn't meet their quality control, but the strange thing is this shirt had been ordered after hers and theirs went out the next day after they ordered it, the same exact Tshirts! No quality issue there. Not to mention that I ordered 3 samples of this exact shirt design and everyone received them in a decent time frame without issue. Incidents like this make me want to try other print on demand services or just print ourselves but I've been trying to be so patient but my patience is running very thin right now. I could see if maybe they offer a print/delivery policy something similar to dominos pizza where if it's not delivered within a certain time frame your pizza is free lol... but nothing! No apology, no rhyme or reason, just nothing except for you and your customers to wait for something they paid for. I've put ship times on my website in regards to lengthy times just as a precaution but it's now been 10 days plus the weekend, plus the Labor Day holiday, and hoping they send it by Tuesday Sept. 4th will put this order at 13 days and that's "IF" they ship it on Tuesday. So messed up, smh.

Poshology
Yhdysvallat
Vuosi sovelluksen käyttöä
30. marraskuu 2020

Awful fulfillment service. I was super excited to set up my printful shop & mid way through my efforts they limited the # of products per store to 2 without any notice!!! More than half of the catalogue of products became temporarily unavailable in the exact same moment. I was cut off at the knees without any warning. You can not rely on this for your business fulfillment services when they make choices like this that are detrimental to your business. There is no trust in them as a customer now. I will be looking into what other print on demand options are available immediately.

Lilou Lifestyle Co.
Kanada
Vuosi sovelluksen käyttöä
Printful vastasi 2. joulukuu 2020

Hey there! Thank you for your review, we truly appreciate it!

To help manage the volume, we're proactively introducing some product push limitations for customers located in the US and Canada. This should help us keep our fulfillment estimates consistent, so your customers get their orders within the expected time.
As soon we'll see that we can manage a larger number of orders, we'll lower the limitations or will lift them completely. Please follow our Fulfillment Updates page for the latest updates and the reasoning behind the delayed communication with our customers here: https://www.printful.com/fulfillment-updates

We apologize for any inconvenience this has caused you!

-Lauma

2. marraskuu 2020

Printful always integrates seamlessly with my shop. I've tried other POD providers but they have clunky quirky integrations. If you want a seamless fast, easy to use POD platform, Printful is the one.

Santa Anna's Christmas Shop
Yhdysvallat
Vuosi sovelluksen käyttöä
Printful vastasi 3. marraskuu 2020

Thank you for your positive review, this made our day! We're so happy to hear you are enjoying our services! We look forward to a long-lasting collaboration! :)

-Lauma

22. syyskuu 2021

Ich hab die App im Shopify Store schon, aber ich schaffe es nicht, Printful und Shopify zu connecten, es poppt immer das Fenster auf, ich soll die App, ich ja schon habe, installieren. Auch kann ich kein eigenes Design hochladen. Dann kommt ein Fenster, es geht derzeit nicht, aber das ist jeden Tag so. Merkwürdig.

Catfluencer
Saksa
Vuosi sovelluksen käyttöä
Printful vastasi 22. syyskuu 2021

Hallo!
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Es tut uns leid zu hören, dass Sie mit technischen Problemen zu kämpfen haben!

Wir würden uns die von Ihnen erwähnten Probleme gerne ansehen und werden uns in Kürze mit Ihnen in Verbindung setzen, um mehr zu erfahren und Ihnen bei der Lösung der Probleme zu helfen.

-Santa

23. kesäkuu 2020

I used to like Printful despite it being more expensive than any other app but Printful has been disappointing during this crazy covid 19. Other tshirt provider has been excellent with delivery but not Printful. It has been a month since my customers bought tshirt. Ordera are still showing "waiting to be fulfilled". I have sent email to support@printful.com twice 7 days ago with zero reply. Chat function has been turned off. What a nightmare. I should have removed their products asap but was too late for that orders!!! For goodness sake, I thought you are better than all other POD. But I am loving Teelaunch (great customer service for Teelaunch!!) and Printify (no customer service response) but at least their products delivered on time.

DeeLight Crafts
Yhdysvallat
Vuosi sovelluksen käyttöä
Printful vastasi 25. kesäkuu 2020

Hi, thank you for your review! We're sorry to hear that your experience with Printful during this time hasn't been the most positive, but we hope we can improve it moving forward!

We apologize for the fulfillment delays we are currently experiencing for some product categories. With the various restrictions and limitations in place due to the situation with Covid-19 and an unexpectedly high order volume at this time of year, our production times have become longer. While we are hiring more production staff and scaling up our equipment to help us catch up with the order volume, delays for some products are expected for the time being. We recommend referring to our Covid-19 updates page for the latest information on the current situation with production: https://www.printful.com/covid-19.
With an influx in customer messages, we are also experiencing slower response times and chat function is available at a limited capacity. All of our teams are working hard to fulfill orders as quickly as possible and to get back to your messages swiftly. I see that our team has now responded to your inquiry, but I do apologize for the delay in response.

We understand that experiencing fulfillment and response delays is not pleasant and we hope we can return to our regular fulfillment and response times very soon.

If there's anything we can help with or if you have any concerns, feel free to contact us at feedback@printful.com!

- Zana

28. kesäkuu 2018

Great service. Highly recommend

Beast Among Men
Yhdysvallat
Vuosi sovelluksen käyttöä
11. huhtikuu 2018

My favorite! Always love my tees!

Southern Class Store
Yhdysvallat
Vuosi sovelluksen käyttöä
17. tammikuu 2020

I used this app to try to create sample products, keeped having to start over. Text would just disappear. My order kept getting lost.

4-U-2019
Yhdysvallat
Vuosi sovelluksen käyttöä
Printful vastasi 18. tammikuu 2020

Hi, thank you for your review! We're very sorry to hear you encountered some problems while using our app! We would definitely like to know more about them, so we'll follow-up with you via email shortly.

- Zana

23. syyskuu 2022

We could not be happier with the seamless flow between Printful and Shopify store font . This is out first time at creating an online store and as a beginner it could not be easier.

ALL Metric Garage
Yhdysvallat
14 päivää sovelluksen käyttöä