Arvostelut (7 243)
Tarkenna
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Luokituksen mukaan
So far I really like this app. I like how easy it is to connect to your shop and how easy it is to add new products. Haven’t seen the quality yet so as soon as I get some samples in know for sure
Ich bin mehr als zufrieden mit der App. Sie ist einfach und leicht selbst erklärend. Mir würde es gefallen einen Button oder ähnliches zu haben das Kunden etwas individuelles machen können. In meinem Shop.
Hallo!
Vielen Dank für Ihre Bewertung. Wir entschuldigen uns für die Online-Übersetzung.
Bitte beachten Sie, dass Sie unser Personalisierungstool für Shopify verwenden können, um Ihren Kunden die Möglichkeit zu bieten, ihre Bestellung mit eigenen Texten oder Bildern zu personalisieren. Weitere Informationen finden Sie hier: https://www.printful.com/product-personalization-tool#shopify
Und wenn Sie dabei Hilfe benötigen, wenden Sie sich bitte an unser Support-Team: support@printful.com
- Renate
UPDATE 2: Still have my gripe below but quality has been good every time and turn-around is quick. Quality and turn-around time have been better than their competitors and their app is by far the most well designed.
UPDATE: I've received several samples from Printful. Quality has been great and the fulfillment process is seamless. But here is my gripe and the thing that gives me pause on moving forward with the Printful app. They've just done a product revision and the way they've handled it shows a lack of concern for the time and money invested by their users.
In this revision, they majorly changed the sizing and fit of one of their products invalidating all files that were made according to the guidelines they set previously. Apparently the old Printful templates that I used to design my products will no longer be acceptable for their print, cut, sew process. It would take at least a weeks worth of work to revise all of my designs to fit the new templates. This unfortunately is not an option for me so I will not be able to continue to offer these products that I've invested several months in designing and promoting.
While I do appreciate Printful's attempt to improve their product this latest update doesn't seem to take into consideration the time invested by their users. Printful could have built upon the old template to incorporate the new sizes. Instead they scrapped the old template, making it along with all the work that went into following it's guidelines totally obsolete. Needless to say, Printful's latest update doesn't do a lot for my confidence in moving forward with them. It seems to show their lack of concern for the time invested by their users.
It also shows their lack of concern for the money invested by their users. The samples I've purchased from Printful (before they announced they were totally revising the product) are now useless. I bought these samples so that I could best advise my customers on the shape, fit and sizing of Printful's product. Now that Printful has changed all of these aspects plus invalidated my design file, what's the point in having these samples? Will Printful reimburse me for these since they are no longer samples from which I can advise my customers?
ORIGINAL REVIEW: I like the app interface a lot. Hope it will keep improving with more mock-up generators etc. But it's a wonderful option for print on demand. Have not received any sample product yet but I assume it's of the same quality as Society6.
Nice and easy but it needs more mockups and more colored items not just white ( I Mean for Mugs and other accessories )
Thank you for your review, we appreciate hearing from you!
We also appreciate your suggestions, which is why I invite you to add them to our feature requests for a community vote. You can do so here: https://www.printful.com/feature-request
Feel free to also reach out to us at feedback@printful.com, if you have any additional questions or concerns!
- Vita
I would love to see more products and accessories to choose from. The prices for the products are a little high.
Thank you for your review, we truly appreciate it!
If you have any product suggestions, you can send them over to us at feedback@printful.com, we'd love to hear from you!
As for our prices - we understand. They might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering the prices of our products and services, while still retaining their quality, which is why we truly appreciate your feedback on this! :)
- Vita
The App is pretty seamless to use. As a beginner I am able to navigate through options well uploading my images easily. The selections of tops offered are also great!
I think printful is great, and the quality of the printing and embroidery is excellent
the only reason I dont give them 5 stars is because they need to add more items like less expensive zip ups and black back sublimation tees.
but I strongly recommend their services
L.LeFort
Relentlesswearlv.com
I would definitely recommend this app - being on the customer side I have used several. This one is easy!
It does what it's supposed to, but I would have preferred a little more integration, so I wasn't having to fill out all of my products in Shopify, and then mapping them all one by one in Printful.
Also, required complaint that the paid features aren't also free. But otherwise great.
Really like the app and the quality of the products were worth the cost until the pandemic started. Orders took a month to receive, the quality was crap and when argued with them about the quality they told me that for their backup facilities it was still good enough. I can't sell new products that look like they came from a donation store after 10 years of wearing and washing. Very disappointed with their customer service.
Hi, thank you for your review, we really appreciate it! We're glad to know that you've been having an overall positive experience with Printful, but it is saddening to hear that the situation with the pandemic has made your experience less enjoyable. I do hope we can improve it moving forward!
Since we are using printing services of back-up facilities to help us manage the order volume at this time, there might be some slight differences from the quality you might be used to when receiving products from us directly. The back-up facilities were selected based on their quality and speed to ensure that they can provide products and service which are up to our standards. I can definitely understand that it might not be pleasant to receive a product which is not the same quality and your feedback on this experience is definitely useful to us.
We also offer the option to opt out of back-up facility fulfillment in your Printful account -> Stores -> View store -> Settings -> find "Orders" under the Settings section, and uncheck the box for fulfillment at back-up facilities. With this, your orders will be routed for fulfillment to the most convenient facility from the options you have left enabled in your settings.
I see our customer service team has assisted with resolving the situation with the received order.
Thank you again for your review! We hope to return to our regular fulfillment times very soon to continue providing fast services to our users.
In case there's anything else you'd like to share about your time with us, be sure to let us know at feedback@printful.com anytime!
- Zana