Printful: Print on Demand

After two orders I can safely say I wouldn't recommend this store to any other. My first sample order had two printing errors for which I received full refunds. The second order is 7 days past order and I have been contacting them for days to resolve. Every time I hear "its shipping Monday" but today (Monday) it turns out they are just reading the same status line I can see and nothing has actually been done to ensure my order will go out. I was promised a call back by management, but called back to find the manager had left before returning my call. If you have customers you care about DO NOT send them to Printful. I should have listened to http://www.brandbuildsell.com/review-my-love-hate-relationship-with-the-printful/

Thought it was cool until i ordered myself a sample, needless to say its been 3 weeks, no sample, tracking number hasn't been updated at all, no responses to my emails, I can't trust you guys with my customers, i'm reversing the transaction just incase you think you can outsmart me. I wouldn't waste my time folks, nothing good here.

Hidden costs, non intuitive ordering system.

Not worth the subscription plan, not efficient, and when I explained I was moving to a new provider didn't even attempt to ask if they could keep my business. The production times just seem to get longer and longer, I was told my order was printed and sitting waiting to have some review it, its now been 4 days since it was printed. I found Printify to be a more efficient, customer friendly, and responsive service, not to mentioned MUCH better pricing. I've had 11 orders already completed (with Printify) and in transit or delivered in the time I'm still waiting for a face mask from Painful to be reviewed for quality control.

Good app to make more and new products. Support is good. I would like to see more products available for fulfilment in Europe

The prices for products are so high it's impossible to make a decent profit margin without buying in bulk.

I love this app! They really have done a great job with the UI and functionality for this app. Thanks.

slow wait times, brutal cost margin and very slow shipping to canada. do not use if canadian . bad experience

Unbelievably bad customer service.
Wanted to expedite production of 2 orders because of a glitch in their system and the customer service rep was not being helpful at all and was blaming me.
Additionally, a customer of mine never received an order that was supposed to arrive more than a week ago and each rep gave me different excuses (pre-typed corporate answers mostly)

Not Recommended! I ordered a t-shirt in November and it said it will arrive to my clients address by the 25th of the same month, so far, January and it never arrived. Customer Service I spoke to said for me to wait till January 23rd to make a complaint, which to be honest is quite shocking since Printful advertises 3 to 5 shipping deliveries. Ok, we're in the middle of the pandemic, but to ask me/my client to wait 2 months is ridiculous, and also the t-shirt never arrived, so of course I lost a client and a lot of time and money. So I don't recommend their service. Not good at all!