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Selecting products and uploading designs is made so simple thanks to Printful. They give very simple guidelines to follow to make sure your product turns out the way you imagined it in your head.
Thanks printful!
This app has been a godsend, the actual springboard to me finally launching my apparel & merch company--I needed Printful and didn't even know I did until I found out about it. Makes printing and drop shipping a cinch, with a few hiccup here and there, but mainly because of interface than actual functionality. I can't wait to see where Printful goes, how it grows; the better it gets, the better my business can be for customers.
Great app. Has a wide selection of items available for print. Hoping to make them a great new addition to Reptibox. :-)
CANADIAN STORE OWNERS BEWARE.
I have operated an online merchandising company since 2008. Our model has been to produce inventory, store it, and ship it out when it sells. Typical retail, nothing new.
We were introduced to Shopify and Printful in late October 2017. It looked like a game-changer - print on demand, no need to handle our own inventory, shipping provided, etc. This method was appealing because it would reduce our financial risk by eliminating the need for inventory, and reduce costs by eliminating the need to handle our our packaging/shipping.
We didn't want to use the service without experiencing it for ourself first, so we placed some sample orders. It was amazing! Products were created and shipped within days of our order. They arrived swiftly. We loved it, and were confident enough that we turned our old store 'off' and turned Shopify and Printful 'on'.
What a mess. Customers placed orders and we quickly learned that the wholesale costs that we were seeing in Printful were USD, not CAD (our store Settings are CAD and we paid the on-screen price for our test orders, not the inflated exchange price). The per-item shipping cost killed us. WE paid out of pocket for our first round of customer orders - deactivated Printful immediately - thank goodness that we can afford to eat the cost. Others might not be so lucky.
We thought the bad dream was over, but then it turned into a nightmare. The quick production/shipping that we experienced? No so for our customers. We had a customer place an order on November 17 and it JUST shipped on December 1, for delivery on December 19. It's 2017 and that's unacceptable, so we just gave the customer a full credit for the cost of their order ($180).
There is no Canadian equivalent of Printful, so we've gone back to producing our goods, holding inventory, and managing shipping ourselves. We're going to stick with Shopify because it means that we don't need to be hands-on with our backend web development anymore.
2 stars because Printful is an amazing service but it just doesn't work in the Canadian retail environment.
When leaving a review, a message appears that says "If you had a bad experience, please try contacting the app developer at support@printful.com before posting a negative review". We could, but realistically there isn't anything that Printful can do except send us cash for the amount that we're out of pocket, and the probability of that is low.
Support are no help. You need to create two products with black text but one shirt is black and the other is white, you will need to create one in your shopify store and one on printful and then set them up manually to sync together.
So if you have more than 10 products, this will take you weeks upon weeks. You need to create your own mockups with these products as well as you are having to do everything manually. I will be checking out SKYOU now.
I have never had a good experience with printful and their support have only been helpful with my decision to NOT bring my business over to them.
I absolutely love this app. I am not a technical person plus I have LOADS of interruptions every time I'm trying to upload something and my internet is very bad atm.. With all of these, Printful is just AWESOME!. Easy to use, and uploads wonderfully.
Very easy to set up account and start designing right away. It was my first time starting an ecommerce store, but I had my store set up with products to sell within only a couple of hours thanks to Printful.
Printful provides much more in-depth information on shipping and other aspects of their service than other print-on-demand (POD) providers that interface with Shopify. Printful also offers hats, which I have not found on any other reputable-seeming POD provider apps.
I've noticed that the shirt prices seem a bit higher than others, but I believe that it is well worth it given the ease of use and amount of informational material.
This is awesome! I am restarting my business, and this is a big help! I believe it will give fruition to a dream that began more than a year ago!
Love you printful, shame your shipping is so overpriced...
Printful is obviously becoming more and more focused on the "big corp" status and like so many others are saying, they dont care about the liite guy anymore. Shame. We've got two connected stores and have not solg tons, but still, when orders are taking months and they dont answer anything else than its not their fault, thats just simple and poor service. Actually, thats not service at all.
Hi, thank you for your review! We're sorry to hear your experience with Printful has not been the most positive, but we hope we can improve it moving forward!
The Covid-19 pandemic has affected our fulfillment and delivery times, but we are working as fast as possible to fulfill and ship all of the orders.
I understand that encountering delays is not pleasant at any time, however, please note that the Covid-19 pandemic is affecting various industries, including the shipping industry. Shipments are taking longer than what we're used to because they're mostly carried out with passenger flights, but flights are now limited and the number of shipments is growing. We also suggest communicating these delays to your customers to help manage their expectations during this time.
Unfortunately, this is not something that we can affect, but we hope that the delivery times return to normal soon.
Please let us know if you have any questions, concerns or anything else at feedback@printful.com!
- Elina