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Hi. So i left printify cause their prints were garbage and they made me lose a lot of customers because of that. I was wondering.. can i trust you? Can i be sure your prints will be good quality ? Can i be sure of what you'll ship out to my customers? That what they see on the website is what they get? Another question.. why is the print placement so high? It looks terrible on tees but even worst on the back of the hoodies. So i couldn't add any to my shop. Is it something you will fix in the future? Thanks so much for your time. I UPDATED MY PREVIOUS REVIEW AND WILL CONSIDER PUTTING 5 STARS IF THINGS WILL BE OK THIS TIME. thank you.
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Hey, there!
Thank you for your feedback. We're truly sorry to hear that our services didn't meet your expectations. As per our Terms of Service once an order has started fulfillment (includes a T-shirt being picked up and print file sent to the printer) it isn't possible to make any adjustments. We understand that a one-time courtesy exception was offered to you previously, however, it isn't something that we can always offer.
We understand that you need to do what is best for your business and are sad to see you go. We wish you all the best in your future endeavors.
-Liva
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Hi there!
Thank you for your honest review!
We absolutely understand that product pricing is very important for you as a store owner and for your business.
While our prices might be higher compared to some other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, some other nice touches like branding options for your packing slips and other services.
We are always working on lowering our product prices, where possible, while still retaining their quality, of course.
We're very sorry to hear that your interactions with our customer service have not been great and we would definitely like to know more about your experience. High-quality customer service is one of our top priorities and we train our team extensively to provide excellent customer support experience to our users.
I will follow up with you directly to learn more about your time with us and how we could improve!
-Santa
your service sucks ass i have nothing but problem and you don't seem to know how to restock your products
Hi!
Sorry to hear that you have not enjoyed our services.
Please know that we do our best to restock all items but as we stock on-demand, at times we are depending on our suppliers. We understand that you depend on us, so we do our best to inform you about any stocking problems. If you have any specific issues with your out-of-stock items, please contact us at feedback@printful.com and we will do our best to turn your experience around.
Hope to hear from you soon!
-Renate
I used this app to start my business. The site is easy to use, I would highly recommend if you are looking to set up a business.
Best App!! Can't go wrong with it.
We have abandoned Printful. We tested and they did a good sample, but the constant out of stock and having to set impossible alternatives drove us away. They have one job - keep shirts in stock! What is so hard about that! If they can't do that, then they can't have our business.
I have used this app to create and design a wide variety of products for consumers. I find this app user-friendly.
It gets everything done for me. I could not have asked for better than this app which has allowed me to build my very own brand.
It works well, it integrates easily and is very customisable, making products are also easy and gives lots of options.
THIS APP IS AWESOME ! THANK YOU ALL FOR MAKING THIS EXPERIENCE SOME WHAT EASY AND FUN !
THANKS TO THE TUTORIAL I AM ABLE TO NAVIGATE WITH A LITTLE HELP FROM MY DAUGHTER.
Printful offer multiple product and sample options. I use Printful for my activewear Range. Customisation for products is easy and layout options are great. There are various resources and webinars available that are extremely helpful.