Recensioni (6.349)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
Data modifica: 8 aprile 2019

I use this app to get my t-shirts to my customers fast, easy and cost-efficient. I like that it's so simple to set-up and that Printful guided me every step of the way. I think Printful needs to improve on its variety. There's not enough to choose from, not enough pants. Also, it won't hurt to have more melanated mockup models. Also, It is not a good idea to have the mockup of the woman holding the black frame to be wearing all-black. The site interface needs work. When I select only a single frame size, in my store, it no longer displays a size. This can be fixed by adding the size to the mock view. I would like to be able to put the frames measured in cm to inch with an auto calculator. When placing my designs on some mock-ups it is impossible to center. I would like to know where my design is positioned by number. Why is it when I click Back to Browser it hopes me somewhere random and not to the previous page?

U - Cre8tions
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Printful ha risposto 3 aprile 2019

Thank you for your review!
We appreciate your feedback and I will forward your improvement and product suggestions to my team. Could you give us some details on what type of pants you'd like to see us offer?

You mentioned some concerns with your site's interface and I wanted to let you know that you would need to change your website's theme/layout to fix the issue you're encountering with selecting a frame size.

As for the frame measurement units - we offer framed prints measured in both inches and centimeters, but these are listed as two separate products. You can see them in our product catalog here: https://www.printful.com/custom/wall-art/personalized

If you would like to combine a poster measured in inches with a poster that is measured in centimeters, you would need to push one of these products to Shopify and edit it from Shopify's side by adding additional variants to the product, then sync them up with products on our side from your Printful dashboard > Stores > Sync.

You also mentioned that you encountered some issues with your browser and navigating through pages.
Could you give us some additional details on these concerns as well?

Feel free to reach out to us by emailing feedback@printful.com with any suggestions, questions or concerns you may have!

- Vita

2 luglio 2016

Great App. i just wish there were more products such as socks. I would also like the image sizing feature to be improved.

Central Athletics
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Data modifica: 1 agosto 2019

UPDATE 2: Back to 1 star. I am very shocked with how the customer support handles problems.

UPDATE, bumping my 1 star to 2: The short of it is Printful might be totally fine for you if you just want to slap some designs on t-shirts and then sell them on Etsy without any regard for quality. But if you want to start a brand and are concerned about quality, this probably isn't for you. The main reasons for this are: poor customer support, a painful mockup editor experience, and a lack of variety in the t-shirt options (not enough heavy cotton a la streetwear, too many soft fitted tees that warp/stretch/don't last).

The editor in particular is rough. Using it is a painfully haphazard experience. For example, if you have different versions of the same design (i.e. the same design in white (for dark shirts) and the same design in black (for light shirts)), you have to manually re size and position them separately. The grid is useless for getting the placement identical between these two designs, so you wind up having to move things just a touch, save, check the mock up, then go back and adjust again if needed. Either that or you can settle for your customer clicking between product images and noticing that one design is slightly higher than the other. A small thing to notice, but it makes a world of difference in presenting your brand in a professional way. A good brand should have consistency and avoid simple mistakes like that. And then when it comes to resizing the image, you have to drag the corner of the design while watching the DPI go up or down. Thing is, it doesn't go up or down by 1 DPI at a time. If you have one design perfectly placed and sized at 377 DPI and now you're trying to match another design identically, the DPI will constantly jump between 373 and 378. Again, resulting in a difference that is super tiny, but makes a huge difference in your brand image and consistency across product variants. Other limitations of the editor include not being able to edit the design on the mockup that you will actually use. Let's say you want your mockups to be flat product shots. You'll still have to edit the shirt on a doofy looking model. This again results in too much work between editing and understanding how your final product will look. If you want to get artsy and do a black design on a black shirt, your mockup will be a plain black shirt--no design in sight. Even in other cases (not pure black ink on black fabric), large areas of black in a design will be replaced with the fabric of the shirt. The problem is, that's not how the actual product will look. The black will be printed (that's the beauty of DTG, no limitations on screens like screenprinting), but that means what your customer sees on the mockup vs what they will actually receive after purchase look totally different.

I'm hoping for improvements in the future. If I'm so frustrated, why do I continue to use it? Because it does the bare minimum for now. For now is the key there. Right now I'm using Printful as a foundation for building my brand with limited capital, but if my brand grows to a point where I can leave printful OR if competition springs up that can address these issues, I currently don't see many compelling reasons to continue using it.

Meaningless Ritual
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Printful ha risposto 27 luglio 2019

Thank you for your review, we truly appreciate you bringing your concerns to our attention!

We are constantly working on improving our mockup generator and your feedback certainly helps.
I'll reach out to you directly for some additional details on these concerns. :)

- Vita

6 settembre 2019

I'm not sure why Printful is in charge of fulfillment for other apps (I tried to ignore, once the items were un-synced. It did not work). Why printful is syncing these items in the first place is a major cause for concern, simply because these producuts are not being handled or manufactured by printful to begin with. Once they are no longer in control of what happens on my shopify store, for items that weren't created on their platform to begin with, then I can give them another shot. Right now it's far too confusing and frustrating dealing with a company that simply says "that's just how our platform is set up".

Po Wasted Po
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Printful ha risposto 6 settembre 2019

Thank you for your review, we appreciate hearing from you!

The way our integration with Shopify currently works is that all of the products that are listed on your store will appear on our side, this is how our automated integrations are set up for various reasons.
This allows orders with both Printful and non-Printful products to exist and sync up with us for automated fulfillment.
This allows you to combine several products in a single product listing on your store's side.
This enables some integrations to even exist, as a lot of the e-commerce platforms we have set up with don't have the product push generator that allows you to publish products from our side to your store.

You can bulk ignore all non-Printful products in your Printful dashboard > Stores > Sync > Not synced, so orders of them would not sync up with us.

And I also wanted to let you know that we are working on improving these features to enhance your user experience in the future and appreciate your feedback!

- Vita

16 giugno 2020

its helpful and quite easy but i have still alot to do , thanks anyways was quite easy till now ! happy

Nemo 101
India
Circa 2 mesi di utilizzo dell’app
Printful ha risposto 17 giugno 2020

Thank you for your review! We're glad to hear you're happy with the app so far! :)

If there's anything we can help with, be sure to contact us at support@printful.com!

- Zana

7 agosto 2016

The perfect tool for shopify users.

Besurfish
Grecia
Circa 2 mesi di utilizzo dell’app
Data modifica: 9 maggio 2019

I love this app! so easy to fix any mistakes you may have made in the print file after you push your product without having to delete and redo completely. easy to customize just about anything!

Classic Cassy
Stati Uniti
Circa 2 mesi di utilizzo dell’app
7 maggio 2017

I think this is a wonderful app, though very complex so I still need to figure out a few things.

Edmmerchandise
Ungheria
Circa 2 mesi di utilizzo dell’app
25 novembre 2017

i am very happy with this service, quick turn around and i even had a european order, i am very impressed!!

Superbfly
Stati Uniti
Circa 2 mesi di utilizzo dell’app
29 dicembre 2018

I LOVE this app! It lets me have so many great merch items in my music store without a garage full of merch that I can't sell. It's easy to use once you get the hang of it. If you have trouble the phone support is excellent. Without the phone support I'd be an unhappy customer because they really helped me out. Printful is WONDERFUL!

SarahJaneNelson
Stati Uniti
Circa 2 mesi di utilizzo dell’app