Printful: Print on Demand

I would not recommend this service. We have used Printful to fulfill our t-shirt, tote bag & etc orders. Approximately one out of every five items has an issue, whether it is a poor quality print, crooked print, missing graphic or off-center. They are very easy to work with when it comes to customer service, but their quality control leaves much to be desired. We are currently shopping other ...

Do not waste your time using this Print on Demand service, they will eat into your margins like crazy. I even had some products where I was losing money, what is the point of using their service if it will cost me money? Better to source local print providers and do the fulfillment yourself, don't bother making them money.

UPDATE: 24 hours after fulfillment was promised and no movement. The new customer service rep was unaware there were any problems and nothing had been flagged for review or production.

ORIGINAL: Great software, lousy fulfillment. We have used Printful several times this year for several hundred shirts. Their integration, set up, software, etc. is all amazing. It just works like it should. The ...

The order was charged, and they did not ship after 15 days. After 15 days I contact and they said it was out of stock. Did not have any email, notification about that?

Not just extremely slow shipping but slow production as well. Put in a sample order last year that took a month to even start production. Have been using other providers instead. Disappointed because I wanted this to be my one stop supplier and liked the idea of in-house production. Maybe they will get better but I canʻt risk alienating my customers as a new business...

Cost - can't beat free Ease of use - probably the most intuitive site out there Customer Service - REALLY sub par. Slow to respond in chat. Rarely respond to email. Long waits on the phone. Have never offered any viable resolutions to my issues. Speed of printing and delivery - slower than molasses. If getting things to your customer on time is a priority, this is not your service. Since Covid ...

They have a wide variety of product options but I've found their customer service severely lacking. I won't make them my main source for that reason. * *The developer responded below and it's a perfect illustration of their failure to communicate. I have not asked for my order to be rushed, for a discount or anything else. I was only asking WHEN it was going to be done as we were past the ...

Ever order takes 30+ days to arrive (if it ever does)
Web interface is poorly designed with nothing but white background washing out all the functions on screen to make ordering easy but since you have to constantly search around for functions its just too tedious to work with. They use DHL e- commerce shipping which is the WORST company to to logistics and freight with. Tracking information is ...

Extremely slow fulfilment time (more than 11 days!) Our test order has been marked as "Printing" for the last 11 days, they promised it would be fulfilled and shipped last Friday. Now they have told us that they have to print it again due to an error at their end and that it will be fulfilled soon!?! With the delivery time on top, an order with Printful will take nearly 3 weeks. Slow and ...

I hadn't had many issues with Printful up until this Pandemic happened. Unfortunately it seems that this pandemic has caught them off guard and now they are in over their heads. They went from the normal 3-5 business days to 7-10 business now I've recently been informed that is has been extended even further to 15-20 business days. That's almost a whole month in real time to a customer. No ...