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shopify says account is linked to printful, but printful says to add the account. multiple printful support members are repeating that the steps that have been followed need to be followed, so am a neverending loop with no help in sight. I want to use printful vs the other print on demand apps, but frustration is nearing it's peak.
Hi there, thank you for leaving the review! We're sorry to hear about the frustration you've experienced with integrating Printful with your Shopify account.
To better assist you and address this issue effectively, could you please reach out to us via email at feedback@printful.com? Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. Our team is committed to helping you resolve this matter as quickly as possible!
Not very good it will not do anything
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll investigate right away and do our best to help.
My orders aren't going through to be fulfilled
Thank you for submitting a review! We'll gladly take a look to see why orders aren't importing for fulfillment. Feel free to send us an e-mail at feedback@printful.com and we'll investigate right away.
You've removed the ability to export details of fulfilled orders
Hi there, thank you for your review! The ability to export order details is possible from the Printful dashboard-> Orders tab. There, you can download a report in CSV or XLSX file. If you're having trouble with this, for sure reach out to our team via email feedback@printful.com. We'll be happy to assist you with this!
Cant connect it with shopify
Thank you for submitting your review! We're sorry to hear that you're having trouble connecting your Shopfiy store to Printful. Please send us an email at feedback@printful.com and we'll look into it right away.
Horrible so far. Cannot get printful templates to import to shopify
Hi there, thank you for your review! To better assist you and address your concerns, could you please provide us with more details about the specific issue you're facing? Feel free to reach out to us via email at feedback@printful.com with more information and screenshots of the problem. This will help us better understand the situation and provide you with the appropriate assistance!
is really hard to design
Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
having trouble connecting to shopify correctly
Thank you for sharing your feedback with us! We strive to provide the best possible service and experience for our customers, and we're sorry to hear that your experience hasn't been the best. To address your specific issues and ensure a satisfactory resolution, we kindly ask you to reach out to us via email feedback@printful.com. We'll be happy to look into this and address your concerns!
I've been trying to add products to Shopify for hours but it keeps redirecting me to the first page to go over the process over and over again
I think you guys need to fix your site
Hi there, thank you for your review! We're sorry to hear that you're having trouble adding products to your store.
To better assist you and address this issue effectively, please reach out to us via email at feedback@printful.com. Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. We'll be happy to look into this and help you resolve this!
If you had a less than zero, I would choose that.
We're sorry to hear that your experience fell short of your expectations. We take feedback seriously and would like to understand more about what went wrong so we can address it. Please reach out to our team via email feedback@printful.com so we can assist you further!