Printful: Print on Demand

We use both their printing services and their warehousing services, and have for many years now. Their warehousing is top notch - better than others we've used. Their printing, however, has taken a huge dive, as has their customer service in the past few months. We've had misprinted orders where despite customer evidence being provided, it was still ruled as "correct", and we had to pay the ...

The fulfillment procedure is VERY counter-productive to being a white label solution. We put in 85 orders (multiple items in each order) in the matter of 5 business days. Example: The first order we placed was for express shipping on 9/19, an order for the SAME exact item, print, and size was submitted on 9/23 and already shipped 9/24 with the standard shipping item selected. They assign the ...

New business owners:
-Printful does everything it says. Drop shipping direct to customer and great design tools. Honestly they are probably the best option in this space.

However, be prepared to face long fulfillment times and angry customers. I would say 35% of all of my orders fulfilled by printful involved customers complaining about the ship times, resulting in many headaches as a business ...

The App was deinstalled by itself after using it for 2 Month with more then 300 Products on my Shop. And after reinstalling ist everything is gone, the Products, the Orders and Invoices.

Already ordered a couple of times. The items are ok, but for the quality to expensive. Unfortunately, when you pay and not receive the product, Printify has the worst customer care ever! First, after not receiving the parcel for a couple of months, I wrote them. No reply! Then I opened up the case via paypal, and suddenly Printful, out of nowhere was able to write me an e-mail. With the info, ...

Edit on my previous review
There are a few people there that are extremely helpful and extremely nice graphics department is great but it seems like they need some help (like a whole fleet of graphics ppl!). I'm still confused on the business model they make money when people upload proper graphics and sell their shirts, so why charge for a little bit of simple graphics work or go back and forth ...

NO POLYBAGS on your apparels!! Let me repeat, as of 9/15/15, they DO NOT PUT POLYBAGS when they ship their apparels!!

So... if you want to create a website for your small school team, or small town fair, Printful could work and save you some upfront money.

But!! If you want to create a "Brand", Printful is a No No! As a costumer, imagine if you order a Tshirt from Store, and they send you the ...

Normally the shirts come out well but there are plenty of times where the wrong order gets sent or I have complaints from customers about an "odor" or "chemical" smell on products. Unfortunately, this is one of the better services available.

Had Printful a while now and a handful of orders. Multiple times I've had issues with Incorrect Color, Incorrect Size, and Embroidery Issues. The lack of attention to detail is what is leading me to write this review.

As far as producing, they do a good job, however if you get into a situation where something is incorrect (ex. a customer wants to exchange a shirt because the sizing was small) or any real issue comes up, they have a loophole for every situation. It is very tough because you as a business owner are then left to dray and they benefit 100% from every situation.