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HIGH PRICED JUST MY OPINION. I feel like every company should make a profit when doing business.... However, I can't see how a regular store can make decent revenue. Many stores are paying for marketing to have Printful to make a product for let's say $38 which would be a good price to sell to a customer for me a store to have to sell it for $50 -60 + Tax + Shipping..... just to make a profit. I feel like Printful has the scale leaning in their favor. I go online and find the same base product selling on Jiffy Shirts for $11.00. I'm going to just use my own equipment...I love the concept and platform but it's just not worth it at all.
Hi!
Thank you for sharing your thoughts.
Although our prices may seem higher than other POD companies, please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, and option to edit the designs with our generator.
We're following trends and do our best to offer quality products from good suppliers. We're also offering more and more organic and eco-friendly products. For more information on marketing and how to price your products, please check out our blog: https://www.printful.com/blog/marketing-tips/
-Renate
It has bugs, importing the wrong retail price from Shopify, and even directly from the website with manual orders. Happened twice on a total of 3 orders. I ended up paying the customs fee 4 times the real price for my last sample-order! I tried to cancel an order which was not yet printed, they told me it was not possible because it was going to be shipped "right now", and if I ask to cancel my order they would not refund the money paid, in reality, the day after it still wasn't printed yet... what a SCAM!?
Customer service giving random replies just to tell something, instead of replying to the specific questions asked to resolve the problems created by their staff. If you order commercial samples they will not declare the products as samples, so the customs will charge you the full retail price, instead of the discounted and regular price. But yeah... then they kindly reply to negative reviews in here, like nothing happened, again! We are going to move all our products to another POD as you clearly showed no interest in keeping your customers and fixing these serious problems you have with your Shopify integration.
I see other people complaining about the same exact problem in here, but you don't care at all about us. NOT RECOMMENDED!
Even the customs told us that this is not a trustable service.
Hey there,
Thank you for your review! I’m sorry to hear that you have experienced multiple issues with your orders.
I see that you are currently in direct communication with our support team to investigate the situation with your orders and provide more information! I hope we can improve your time with us moving forward.
UPDATE:
Regarding your order, upon taking a closer look at the communication + investigation you had with our team, we see that the value entered for the products was the default retail price. As for your concerns relating to customs fees, shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself: https://www.printful.com/faq/taxes-and-fees-sub/77-who-pays-the-customs-duties-taxes-
Please note that you are able to cancel any orders that have not started the production process. If your order is already being fulfilled, we would not be able to cancel it.
We are very sorry for the inconvenience this has caused you! Please feel free to reach us at feedback@printful.com if you have any additional questions or anything else.
- Elina
J'aime leurs produits et leur système d'application des motifs sur les vêtements. Je n'ai pas encore tester leur livraison. Merci Printful.
Super easy to use! Great shipping services and products to choose from. I will definitely be adding more products from Printful.
I'm no longer doing business with Printful because of the way they treat customers who wear extended sizes. It shouldn't take over two weeks to receive a t-shirt order if you wear a 2x. Either offer extended sizes in the same way you offer all sizes, or skip them altogether. Don't make the false promise that you're inclusive when the reality is you have an outdated bias that only adds to body shaming and treating plus sizes as "less-than". It's insulting to my customers that their size is not even kept in stock and has to be special ordered.
Awesome app! It works better than expected
It's easy to use, friendly, and got set up in no time! Can't wait to get the shop up and running 100% now!
items are frequently out of stock and it's no alternative for the items. Most colors are just black and white no real options. Crazy how they aren't accepting my deal.
Hi there,
Thank you for your review! We're very sorry about your unpleasant experience. We definitely want you to have the best experience with our integration and services in general.
We completely understand that stock is important for your sales, and stock issues can be frustrating, especially when they happen sometime after creating your product. If something is out of stock for longer than expected, we'd send you a notification about it, asking if you'd like to wait or switch to a different product. We sincerely apologize for any inconvenience caused.
Please reach out to us via feedback@printful.com, as we would love to look into the issues you are experiencing and hopefully improve your experience.
- Elina
The integration with my shop is perfect. Also, the product mockups make a big difference.
SO FAR ITS TERRIBLE I CAN GET IT TO DOWNLOAD ANY DESIGNS TO MY STORE. EVERYTIME I CLICK ON A SHIRT IT DOES NOTHING.