Printful: Print on Demand

商品の自動追加がとてもスムーズに思います。また、Printfulの商品管理画面で行える価格設定が最高にありがたいです。

I have been unable to save a product that I design for some time now. I dont use this app regularly and actually want to start using it more but for some reason, no product that I design gets saved it just keeps spinning and spinning-- literally for hours on end.

Our experience with Printful was very disappointing. When issues arose, customer service focused on blaming the customer instead of working toward a reasonable solution or demonstrating that they valued the relationship.

We also discovered that important product sizing variations were only disclosed in supplemental product documentation as a footnote disclaimer, making them easy to miss during the ordering process. Details that can significantly affect the final product should be communicated much more clearly.

Based on our experience, I would recommend exercising caution when choosing Printful and comparing other print-on-demand vendors before making a decision.

I've been using Printful for over three years, but my recent experience in June 2026 has been extremely disappointing.

Customer service has been unresponsive and ineffective when trying to resolve a product quality issue involving inconsistent garment dimensions. Despite following up three separate times and requesting that the matter be escalated to a manager, I continued to encounter poor communication and no meaningful resolution.

What makes this even more frustrating is that Printful apparently allows product dimensions to vary by up to one inch, but this information is buried deep within their product documentation and isn't made obvious during the ordering process. When I submitted the requested photo documentation showing the sizing issue, customer service was dismissive and seemed to ignore the fact that at least one measurement exceeded the tolerance, ignoring that the product was clearly defective. In my case, the sleeve opening was so small that an arm couldn't even fit through it.

After years of using Printful, it's disappointing to see what feels like a significant decline in both product quality and customer support. Based on this experience, I'll be looking for a new print-on-demand vendor. I would encourage others to carefully review product specifications and be aware of the stated manufacturing tolerances before ordering.

I've been using Printful for over 10 years and the first 9 were very good but they no longer offer live chat, quality control has gone super downhill and the carriers they use seem to lose a package every 7-10 days which is costing us bad reviews etc... so not happy and hope they get back on track or we'll be forced to go elsewhere.

Kevin

They've been sending my prints over seas with no protective cylinder. And their print quality is awful, according to customers who have left me reviews. Do not work with them.

When things go right, they go right. But when they go wrong, they go really wrong. Think of Printful as an extension of your business - at least that's the way customers view you. Printful's customer service is terrible - takes about a week to get a response and when you get that response, it's going to be your fault. I've been using them for about two years and a customer ordered a 2XL and instead got an XS. When customer service finally replied to my complaint a few days after submission, the answer was our products were synced incorrectly and we just needed to rysnc.

How is that our fault? When you publish a product, Printful syncs your product to your shop. When I looked at our other shirts, sure enough I found the same issue. Resync didn't work. We had to delete the products and re-publish. Now, will Printful correct this order error? Seems they won't. I replied and asked for them to make things right, I received no response. I emailed them a couple of days later and still no response.

Look, this is a better option then stocking inventory but this is the second customer service issue I've had. Just budget to eat the error because it's unlikely they will be there to help you out. 2 out of 5 stars because I don't want to be that vindictive. They still put out a decent enough service. Customer service is their weak link and it becomes yours too.

The mockups aren't professional quality, need to have more rooms and interior walls to set art in, had to use work arounds to add new variants to an existing art print product which was vry time consuming

Super easy to find products, add designs, and set up a store an integrate with Shopify.

It wasn't clear that I had to confirm the first order and have funding set up. This became clear, but would've like to know earlier in the flow/process.

While the cost to ship and house the products are high you get what you pay for. The products are truly high quality coming from a store that has sold hundreds to unknown customers and if you have any issue you can chat with customer support and they will replace the products for you quickly and easily. They also have a lot of diversity from coasters to mugs to apparel and coming out with new products frequently.