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They are the best and always responding to any issues that might arise
Thank you for leaving a review! 🌟
I synced an item to my store during one of their promotions, well within the right time frame. I reached out via chat because I hadn’t received the discount code I should have. Despite the promotion still being active, they took 2 days to respond. When they finally replied, they falsely claimed my product wasn’t synced until that day, which is simply untrue. I can prove it from the chat transcript showing when I first contacted them. It feels like they purposely avoided honoring the promotion and providing the discount code, which is incredibly disappointing. Would not recommend this service based on such dishonesty.
Thank you for sharing your experience! We apologize for the inconvenience caused and we can see that our team was able to make this right for you and offer the discount. We appreciate your understanding during this situation and you can always reach us at feedback@printful.com if you see areas in which we should improve.
this is the best and easiest to design.....................
We love making the creative process effortless for you. Thanks for sharing! ✨
Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.
Thank you very much for sharing your feedback! Quality is our top priority and we'll check on the issues you have informed us of to make sure they have been correctly actioned and forwarded to the right departments. We'll also send you a follow-up via email with all the details😊
Have been using/working with Printful for 6-7 years now. I've also used their competitors but when it comes to the most important things of a POD app and store owner like user-friendly navigation/integration, product selection, quality of prints and consistency, printful is undoubtedly setting the standard for this business model.
Why only 4 stars?: 5 stars is a perfect score and there are definitely things they can work on, just like all apps and companies. I've used or at least did my due-diligence with almost every POD company that there is. Many do offer a wider product range for high quality and niches. Some companies produce better prints and embroidery.
Thank you for your review! We appreciate your thoughtful feedback and are thrilled to hear that you're enjoying our app. You're right - there’s always room for improvement, and we're constantly working on it to keep raising the bar. 🚀
Starting out my apparel brand, choosing to use shopify e-commerce as my foundation suited my lifestyle. Learning about the options available to use as vendors, Printful: Print on Demand was a great resource. Creating my designs, either outside of Printful, or within the app, have been a great way for me to get my ideas out and get the orders fulfilled! I've tried a few others, but they are nothing like Printful with shopify.
We truly appreciate your feedback! Thank you for choosing Printful! 😊
Uninstalled the app and now the currency in my store is Japanese Yen! This is a disaster.
Thank you for sharing your feedback! We're sorry to hear that you're having trouble with the store currency. Please send us an email at feedback@printful.com and we'll be more than happy to review the situation.
Its very easy to set up a store for clothing with this shopify linking feature and I always tell people about it if they're looking to make some merch of their own.
We appreciate your review! Glad to hear everything has been running smoothly. 😊
I am now designing and adding to my store. It appears easy. I will check back when I go live to see how orders go and print quality.
Janet
Thank you for the review! If you ever need any help, you can also contact us at feedback@printful.com🙂
The quality is fantastic, but the designs are a mid.
Thank you for your feedback! We’re glad to hear you’re impressed with the quality. We appreciate your thoughts on the designs. If you have any specific suggestions, we’d love to hear them via email feedback@printful.com! 😊