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Love! Love! Love! It really does help take the lid off of you when you can't send the shirts out yourself.
Really poor customer service. They make thousands of dollars through my stores each month and then once in a blue moon when I ask them to reship an order ($15-30 their cost tops) because of package theft or something of the like, they tell me to go pound sand. Their customer service is way below average to industry standards.
Hi there,
We're sorry to hear your experience with Printful has not been the most positive, but we hope we can improve it moving forward!
We partner with a variety of delivery services, which deliver shipments across the world and we trust these carriers to provide us with accurate delivery updates.
If the package was marked as delivered by the carrier, but you have not received it, we suggest reaching out to the carrier for more details on its delivery. You can see our FAQ on this here: https://help.printful.com/hc/en-us/articles/360014066339-what-happens-if-a-package-wasn-t-delivered-to-my-customer-but-the-tracking-states-that-it-was-
However, we are always ready to take full responsibility if a package is lost in transit and this is reported within 4 weeks from the estimated delivery date.
Regarding the situation with your orders, we would definitely like to take another look at this to see what may have happened here. I will follow up with you directly to gather more details on this!
- Elina
I've been using Printful to fulfill for my whole store and have never had any problems that weren't a quick fix. The support they provide is fast and definitely great! Will continue to use Printful to supply all my store needs.
-Dwayne Delacruz
Thrive Fire Apparel
This app is the only way our sweat shop workers can take their 15 min break. 10/10
I know I should have given 5 stars. (this is a 4.5 stars review)
Great team with great customer support. the only reason for the missing half star is for the technical side in regards of the bulk duplicating and the possibility to save a print file broken apart as in its original format when created (and not merging it in one file)
I already submitted a review asking for a duplication feature and got taken in consideration and quickly made such feature available. now time to review the bulk duplication process...
Thank you Printful ! Flawless !!
Thank you for your review, we appreciate hearing from you!
I hope you enjoy our new feature that allows you to duplicate previously created products and if you encounter any questions or concerns while using it, be sure to reach out to us via live chat for help.
I also wanted to let you know that you can use our Mockup Generator to create and download your design files for future use, you can find it here: https://www.printful.com/mockup-generator
If you have any additional feedback, be sure to reach out to us by sending an email to feedback@printful.com!
- Vita
Super easy to use! Simple integration. Love it!
Helpful.easy to use. Customer support was always there
Great app. free to install and easy to integrate.
One of the best print to demand and personalized product services in the field
Its a fantastic app and easy to use interface to organize products, orders and inventory. Definitely a must have for any store wanting to personalize their own products! 5 stars!
Really easy to use and provides many options