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BE careful.... deceitful charges, hidden fees (in embroidery printing) be aware of the so called (file digitization fee) that you will be obligated to pay $8.95 on top of already expensive products....
Our client has never received an order and the reaction of printful was (We do not care) it is outside of the 30 day window....
That is not how you do business..
We are glad to take this as a learning curve and pursue with finding the best POD service out there (and that is not going to be Printful) ...
Printful is the Best. Thank you very much. Top quality, fast delivery. The support team is doing great work too.
Thank you for your review, we truly appreciate it.
We're glad to hear you're enjoying our services and look forward to our ongoing collaboration! :)
- Vita
Soo Easy to use and Edit
i love your app, it integrates really well, and the you offer are incredible
App works great with Shopify! I just wish the mock up generator was more extensive and that the files were downloadable.
J'utilise printful pour mon entreprise d'impression à la demande, Cette plateforme est très intuitive.
I use this app for all my products. I wish we could apply our design to multiple items at once but other than that very easy to use. great customer service.
Great app! The quality is great, I use it for everything. My clients love the texture, fast shipping
Lately, they have been having issues with developing good products, some customers received bad printed products, shipping times are not as fast as they were, prices are expensive, I give them 4k per month and I don't get any kind of support from them, they haven't improved in any important aspect since months. I think if they keep treating customers like that they will keep losing them, but it's their business so. In my personal opinion a good company that is not taking care as they should.
Hey there! Thank you for sharing your review! We're sorry to hear there has been some misunderstandings between our customer support and yourself.
I'd like to hear more about your experience, please reach out to us at feedback@printful.com We'd love to hear from you!
-Lauma
**UPDATE**
Hey there!
Thank you for updating us about your experience. We're extremely happy to hear that your experience with us has improved. We are looking forward to a long-lasting collaboration!
-Liva
Update:
Thank you for sharing your concerns. Please know that we are constantly working on adding new products based on the demand, you can also participate in this by submitting your requests on our feature request page (https://www.printful.com/feature-requests).
Regarding prices, our catalog has a wide range of products and prices but please note that there are no hidden transaction fees for any of our orders and we extensively test all our products to ensure the best possible quality for the product and the print. Also, the prices reflect our 24/7 support, free cliparts, designs and option to edit the designs with our generator.
You also noted quality issues and shipping time. Please know that we are constantly working on making improvements in both areas and we sincerely apologize if there hasn't been much improvement for your orders specifically but you can definitely reach out to our support team in cases when orders take longer to deliver or there are quality concerns. Your reports help us work on changes in our system. We sincerely appreciate your patience!
- Renate
Love this app. It is such a greart help to me when making decisions as to what to sell on my store.